Tesco Esso Express

Never enough staff available to operate the tills, even though there are lots of staff wandering around in the shop pretending to be busy. The manager merely looks down his nose at the customers while jangling his big bunch of keys. Add at least fifteen minutes to your journey time if you plan to stop here for fuel. The outside has just been refurbished, but the service is just the same; the management need to re-assess their priorities; ie..customers first, shelf stacking etc...second.

Newly refurbished forecourt.

Pay at pump, no more lengthy queues to pay for the fuel only.

State of the art, new vapour recovery pumps.

Hours same as usual: 6am to 11pm

The parking area is always congested since upgrade, after removing the row of bays down the side of the forecourt. Well done, Tesco, for refurbing your store and succeeding in making it worse.

during this pandemic i have witnessed the manager coughing and spluttering constantly and over products. i have been in multiple times and he has not worn a mask or washed his hands once. Please handle this situation. He is endangering staff and customers. Absolutely appalling.

Nice little Tesco. Gentle Staff.
There are some products you can buy.
Like mushrooms,butter and salad tomatoes.

Possibly the worst queues of any shop I've ever used. No intention of opening any tills to ease congestion until customers start voicing their disapproval.
19/6/22 still horrendously bad queues with little or no interest from the staff. If I were Tesco I would start sacking from management down.

Great attentive staff, who are trying their best to work at all hours to help the public.
Kindness comes free so let's spread more.

Love Peace and Harmony 🙏🏼

Very crowded and claustrophobic store. Very messy at times. They have a good range of products when they are in stock.

Staff don’t want to go on the tills until customers tell them too. At times the queue has made people walk straight back out. Including myself on numerous occasions.

Some staff are frustratingly very slow to serve. Others don’t say hello or anything. Don’t even ask for your clubcard and get angry when take it out to give them.

At times hardly anything on shelves. Response from staff is its out the back we ain’t put it out yet. Not very useful for customers if it’s sitting in the warehouse is it.

Only really come here for petrol and there’s usually always a line to pay.