Morrisons

Don't visit this store very often, but pleased I did, managed to get all I wanted. Store was well stocked including freezer sections compared to other stores locally.

Generaly the store is ok, been here numerous times, one thing to mention is the hot food counter...... put it this way i didnt see many teeth in this store, i suspect they have all had there fair share of the chicken over the years. It is so over cooked you need to stay hydrated whist eating it. Even the tramp outside refused free lunch and said he needed money to get dental work done as he lost the majority of his teeth when people would bring him out hot food instead of giving him money. Also to mention the cafè.... i had to wash my own cutlery

Went here for lunch with colleagues. It was REALLY busy and really noisy. There seemed to be some weird system for ordering in the cafe that my head couldn't deal with because of the massive sensory overload from the noise etc so I just bought chocolate and water and stood outside instead. Long queue for the loos as well. Everyone seemed happy though, so maybe just not a place to go if you're autistic! Would benefit from a bench outside as well 😃 ev chargers in the car park, both occupied.

We visited Ormskirk town centre for the first time in a couple of years. It came time for a coffee and snack, so we headed for Morrisons cafe, a place that we knew from many previous visits to provide good food, good service in a clean, warm and welcoming environment...... that was our expectations....what a shock to experience what a shambles this place has become.

Once a thriving hub adorned by happy, welcoming, counter staff who had time to intetact and engage in short but social conversation and banter that helped brighten up your day.

Happy, friendly staff observed busily engaged keeping the place spotlessly clean. You could rely upon a clean table at which to consume your food and tables were cleared and cleaned swiftly upon evacuation as new clients eagerly looked to occupy it.

Well, fast forward a couple of years since our last visit

Gone are the friendly welcoming counter staff, nobody to be seen, just a clinical, inpersonal, ubiquitous germ-laden 'touch screen' to faff around navigating in order to place an order.

Then a conundrum as to how to obtain the coffee that we had ordered as BOTH of the "plop plop plop" coffee machines were unusable, one "out if order", the other (alledgedly) according to the sign "cleaning in progress" but there was no one to be seen cleaning it. There was no mention anywhere as to how a coffee can be obtained, no staff to be seen to enquire with either.

I had to ask a till worker who informed me that I would have to go to the coffee dispensing machine situated in the adjacent to the main door.

My partner selected a table whilst I went off trekking to obtain our coffees.

After a lengthy walk to the front door I discovered the machine shoe-horned into a tight corner. There was a queue of 4 people eagerly urging the "plop plop plop" machine to get-on-with-it. Engaging and interesting conversation with fellow queue members revealed that the cafe machines had been out of use for several months!

Upon my return to the cafe my partner had already eaten her meal, mine was now cold having sat there for many minutes.

The table had not been cleaned, food and drink residue, disgarded salt and sauce sachets made for an unpleasant dining experience. I asked my partner why a clean table wasn't chosen, she told me there wasn't one. Looking around I saw tables adorned with dirty crockery and utensils accompanied by other discarded sundries. Disgraceful.

If they couldn't be bothered to ensure that the customer facing ares weren't clean and presentable then I have to question the hygiene standards in the kitchen.

A very unpleasant experience that I have no intention of repeating.

Clearly zero management & Profits before people, so why can't I rate zero stars? It doesn't deserve even one star.

On future visits to Ormskirk we will be careful in selecting a business that has pride in their presentation, give confidence with their hygiene standards, are welcoming and value their patrons.

A large supermarket. All the usual large choice of food that we have come to expect over the last 30 years, including many of their own lines. Also clothes and magazines. Has a Pharmacy and cafe too.

Always find it easy and accessible great shopping to be had

Experience with their Deliveroo service is horrendous. An absolute battle and stress to get refunds for missing items and most recently substituting £8 meals with £3 meals. Because they have actually delivered something it makes it practically impossible to do anything about. Somebody has actually packed that food (It is not done by robots) knowing it is not an equivalent substitute which is just dishonest and shameful. I have had 3 bad experiences now with the Morrisons/Deliveroo service and it has forced me to look elsewhere for the weekly shop.

Impressed with varied, quality and price of items. Well worth a shop.