Asda Bootle Orrell Lane Supermarket

The store is very well spaced with lots of stock. I have a mostly good experience in this store. The staff are friendly, and it is a very local Asda where everyone knows each other! No matter who you are, they will always greet you with a smile. The security are awesome, at Christmas they were giving out free Broccoli to customers which I thought was helpful! They once let me keep free cookies too a few years back (the self checkout staff). I do not usually go to Asda, but this branch I will definitely go again! A+++

A lovely shopping experience every week… the two girls who are around the kiosk on a Thursday morning can’t be more helpful.. one is called Julie I don’t know the others name … and the self serve checkout guy is always cheerful

Whoever designed this website want sacking as they forgot to put a search box in plain site .all you could were pictures I wanted pond fish and was getting more shopping if they would of had pond fish.so gave up after 20min.had to give them one star so I could add comment otherwise it would be no star.

Not at all a friendly shop. It smelt strongly of urine outside and the staff are loud and rude with certain customers. The woman on the customer service desk had no name tag on and refused to give her name, she was foul mouthed and acted as if she is above you when in reality she only works in Asda and has the teeth of 30+ smoker. To put it simply it's not a very nice place and I would rather go somewhere else for my shopping rather than let the staff belive they are better than the customers that keep the shop open.

I really like doing my weekly shopping in this Asda. Very friendly people who always say hello, talk and are always willing to help. And above all, they always have everything I need. Thank you People

ordered click and collect,recived a text staing its ready to collect,however when I arrived they did not have it in stock
waste of time.

Negative side ::
We did a online shopping ,they stated they had everything in stock ,we wanted the 5 x Dark Protein Chocolate Peanut Butter ,no sugar Cups but they did not have this, tried to give us some Lexi's Plant-Based Protein Bar Double Choc Chip 40g ,went in the Asda store where the delivery would of been processed on the same day of delivery and they had boxes and boxes of the one that we wanted...we did not except the : Lexi's Plant-Based Protein Bar Double Choc Chip 40g gave back to the driver and takes 5 days for refund.....can Asda Manager on here ,tell please, why that happened ?

On the positive side::
all the other Asda shopping was there, which was great, not like Sainsburys, who are a nightmare.

Reply from Customer 28/01/2023
The driver told me he got his delivery supplies from Orrell lane in Orrell Park, thats how I know.

Store was well stocked. Managed to pick up all I needed and more. Staff always polite and helpful. Checkouts very efficient. Well done Asda.