Asda Cambridge Superstore

Total disregard for safety. Very poor response from store and no reply from Head Office. Adults be careful yourself and protect your Children.

Heard the way the so called manager spoke to colleague and the attitude he had was in fact a bullying tactic. Managers should be cautious how they deal with their team members and think before they speak. I witnessed a sarcastic nasty way of reprimanding a worker that truly had not done anything wrong. I fear for young individuals working for this store but being a manager myself spoke to said individual how to report this person. Bullying in the work place is not allowed. Suggest Managers at Asda are reviewed and dealt with in an appropriate manner. Especially Cambridge store. This is not the first time !

Good big shop with everything you could need. One star off as I asked a staff member who was chatting with another couple of staff about the location of the photo printing machine, she pointed in the general direction and told me if I wanted any more info to queue for customer service. It just came across that she couldn't be bothered helping and would rather stand around chatting. Everyone else I dealt with instore was very helpful.

The worst Click and Collect Service anywhere, expect to wait at least 10 minutes before they come with your items. Everytime I order it is the same here. Click and collect is supposed to be convenient not waste time. Last time I was waiting over 15 minutes and asked at Help desk, the reply was just- you just have to wait, they are "probably" busy"

Customer service is generally great. But had to wait for half an hour for an online order collection, which is quite appalling.

Edit: after such a long wait I’ve been told that they can’t find my parcel. Contacted customer service who said the order has been collected?!?

Excellent customer service received to my sister and I on our visit yesterday. We are in a very stressful time with our declining 96 yr old aunts health. We're not from the area and had travelled up from Somerset. The Young chap on bedding dept called Lewis went above and beyond to find what we were looking for. We bought many items in the end. Thankyou Lewis.

Not a lover of Asda, only went because we were over that way. The fruit had to be thrown away the next day, not keen on their produce. The clothes section is not good, cheap and not good quality. Gave 3 stars as the staff were pleasant and helpful.

A great selection of products. Food, home, clothes, DIY, fresh food and drink. Deli, hot counter sea food, bakery. Changing rooms , public toilets. Mobility scooter free hire. Click and collect, and a pharmacy all enclosed in this store sadly no cafe or petrol station but I wish there were more asda superstores about the CB24 5 area