Iceland Supermarket Roath Park
23-27 Albany Rd, Park, Cardiff, CF24 3LH, United Kingdom
4.3
473 reviews
8 comments
FRVH+7V Cardiff, United Kingdom
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Monday: 8–19
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 11–17
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 11–17
Staff are pretty good too, some have worked here for years and will help you when needed.
Ive started using this store a.lot for some basics, rather than using the Tesco next door. Iceland prices are usually cheaper or you can get a better offer in here. For ease and convenience, this store ticks my boxes.
I wished to give a 5 this time, but was disappointed with the staff on the billing counter. He doesn't seem happy when we came with kids for shopping. I agree, they were a bit noisy. That's why I believe there was no smile...
I do online shopping most of the time, but this time decided to visit with family and was disappointed.
Otherwise I like this store the most and would continue shopping with Iceland....
He makes me feel like I'm a thief
In regards to our recent shopping experience, the part that let it down was a rude security guard, he kept approaching us to notify us that they're closing so make a move(which could have been mentioned on entry 2 minutes prior, but didn't despite seeing us enter), though we still had 10 minutes remaining and were making our way to the till anyway.
There is a way to go about things when its comes to paying customers, that in a appropriate manner.
We're now less likely to shop here going forward to due that, making us feel unwelcome while trying to purchase food.