/Wales/Supermarket

Tesco Superstore

Neath Abbey Rd, Neath Abbey, Neath SA10 7FE, United Kingdom

Tesco Superstore
Supermarket
4
497 reviews
8 comments
Orientation directions
M56H+Q5 Neath, United Kingdom
+44 345 677 9484
tesco.com
Location reporting
Claim this location
Share
Sunday: 10–16
Write a review
Daniel “Dani Cantona”
Daniel “Dani Cantona”
Quality products, cheaply priced, convenient, local & open 24 hrs Monday - Friday. Helpful friendly staff.
J Wales
J Wales356 days ago
Today Aug 16th 2022 1 person on checkout, 3 on self service where there were NO customers. I was in a line of 5 people. Went to see member (had to interrupt her chatting) of staff to open another till and was told to use self service. Went back to queue where there were now 10 people. Left shopping. I have a disability so do not use self service. I thought Tesco would accommodate customer preference. Abviously not. Also petrol prices much higher than others in the area. I have been coming here since it opened. Not anymore
Robert Sims
Robert Sims356 days ago
5pm, on a busy Friday afternoon, September 2nd, only 3 checkouts open, 1 lady covering the self checkouts, and the new self checkout section was closed. The queue was right the way back to the last Isle. Plenty of staff walking around though. Awful
Kath Fay
Kath Fay1 year ago
Good value and range of products, but a very tiring experience, poorly set out for someone who doesn't know the store, difficult to navigate with a companion in a wheelchair, too many staff blocking isles restocking shelves. And not enough checkouts manned.
Nick Durham
Nick Durham1 year ago
Parking
6am-9pm 3hours free
9pm-6am 1 hour free
I will get a better photo
Margaret Jordan
Margaret Jordan1 year ago
You can not get through on phone all i want to know where in store the covid tests are as I need to send my disabled son in to get one and he will not ask a member of staff. Why do you no longer answer the phones
Stephen Roach
Stephen Roach1 year ago
Always busy but friendly staff helpful good choice of products like shopping there especially they have improved the exit in and out
John lloyd
John lloyd2 years ago
Just a warning to tesco.
Sometimes you can't get at the shelves in store because staff are busy filling them. This used to be done overnight. Sometimes you can't get the products that you need and staff say it's because the produce is sitting in the warehouse because there's not enough of them to keep the shelves stocked. Tesco certainly does seem to be very understaffed compared to a few years back.

The self service area has expanded and most tills are now closed, there's sometimes quite a long queue at the self service area too.

I went to the local Aldi's in Neath for the first time this week, I saved £12 on my shopping compared to tesco, no self service and plenty of tills open.

It was like a breath of fresh air and I honestly can't see me doing much shopping in tesco again.

Cutting staff and bringing in self service may save tesco money in the short term but it's a false economy because long term it will continue to drive customers like me away.
Recommended locations