Domino's Pizza - Caterham

Pizzas were ready for collection exactly on time and the Track your Pizza feature is very helpful. We were at the Go Laser venue in Whyteleafe where they include Pizza Hut pizzas - they were basically 20-25% crust! The Domino's pizzas were much, much better and they came with a dip too.

Quality deteriorated massively, I'm not sure if it's the supplier pressure or staff training but ingredients were missing or simply not fresh. Will never order again.

Utter contempt towards customers. Zero star if possible. Walked in to place an order and the staff were obviously busy, so I waited patiently at the counter. When a member of staff (a large build young man) came to the till, the customer in front of me politely requested this member of staff for his order as it was displayed as being ready on the screen above the counter. He was totally ignored. After waiting a short while he repeated his request to a small build member of staff stretching out pizza bases, despite being busy this member of staff paused what he was doing and fetched the customer's order, this only took a secoundor two. Having received his order the customer again addressed the member of staff still the at till, stated he had requested him for his order and quite rightly stated that was rude to ignore him. This member of abruptly announced he busy and unbelievably counter accused the customer as being rude! At NO point prior to this did the customer raise his voice and at no point what so ever did he swear or use bad language. This member of staff then walked away from the till towards the back of the shop also ignoring me! Needless to say I walked out without placing an order and will not be calling again! I have worked in several customer facing roles in the past and know it only takes a couple of seconds to acknowledge a custom, even if you are busy. If the management want to review this on CCTV, it happened at approx 18.45 10/08/22.

On the night of the 9th of september i had walked into the place of business and as i ordered my pizza a very rude woman wearing a high visibility vest and glasses and a hat told another worker zoe to take our order as i think she was new or something she had confusion with the till machinery and didn’t know what to do so she asked her colleague for help. But once again the rude woman with the vest thingy grabbed zoe furiously by the hand and quite rudely man handled her to the right buttons. i found this disturbing the poor girl she was trying her best and that is not the right way to treat one another even in times of stress. the pizza was good tho but i didn’t want pepperoni on but they left it on there. 😑

My brother and I waited in Dominos for more than 30 minutes just to find out they prepared the wrong size pizza for both orders. In the end we just settled with our orders, frankly I'm never going to go there again.

These pizza's in here are incredibly tasty guys. Myaamii, those coockies 🫣🍕🥰🥰

Made order, it arrived burnt nachos. But apart from that it was OK 👍

I have just placed an order and the member of the team was clearly talking from script. Which is fine if there was an element of warmth and genuine customer care, but there was not. And then abruptly put the phone down on me without any thought. Nice...