Block and Barrel

Went there today waited nearly an hour despite there being only a dozen people in there. The staff were very unfriendly and not at all helpful . The table next to ours was running with water which was going on to the floor . Despite asking several times she ignored us we wiled the table ourselves in the end and a gentleman on another table told them the water was on the floor . We ordered soup which they said came with a hot cibbatta it was in fact a stone cold end of a French stick . Will never return again

Was wondering what is going on? Me and my wife walked in at 17.45 not a soul in site phone ring out . Was starting to think the staff had been kidnapped. My wife went to look if anyone was in the back of the building. As was going to help my self to the bar. But finally a member of staff popped out and to answer the phone to say we are fully booked. Without a reservation on table. Under staffed or stress comes to mind...

Our second lunch at the Block & Barrel, we both had rump steak which was top quality and cooked superbly. Also great chips and great desserts: The kind of meal you remember. Staff were friendly, efficient and helpful.

It was a cold December day and I didn't want to leave our dogs in the car, so asked if we could bring them in, and were told they have two dog-friendly tables (those nearest the door). Our two dogs were given a warm welcome. I assume the outdoor tables are also dog-friendly, though it was too cold for those today.

Will definitely eat here again. Location is not exactly glam (though it is conveniently central, right by the Castle car park) but the place is nicely laid out inside and the food quality excellent.

Had an awful experience here. Whilst the chef made us a beautifully presented meal. The front of house staff were terrible, no smile, no conversation. There were only 2 other diners in the restaurant so it’s not like he was busy. I emailed the owner (as I didn’t want to leave a bad review) who responded that he’d speak to his wife, then never came back to me. When we had just started to eat our meal, an off duty very loud employee shouted to her friend that her baby had been sick in the restroom. After she had shouted the word ‘sick’ twice, none of us could eat another mouthful of food. She then (along with her friend) burst out laughing when they realised that we weren’t happy. Totally ruined our rare night out. Told the waiter who just shrugged his shoulders. Customer service was none existent. Very disappointing experience and would not recommend spending your hard earned money here.

Was extremely disappointed with my experience here especially considering the price of the food. Had their festive turkey burger and was so dry I couldn't eat it. Was sat there for ages just trying to chew through the first bite my knife and fork couldn't even go through the burger. Then had a Christmas pudding with 'brandy' sauce that tasted nothing like brandy and was vile and barely warm. Male server just shrugged at anything we said. Extra star only because the cocktails were very good and the lady serving us too was lovely.
Will not return.

Gorgeous food and great service! You certainly get what you pay for, a full plate is nice to see… and eat!

Went to the block and barrel for a birthday meal (9 people in total) as much as we enjoyed the food the service was terrible! Finished our food to which we had to wait 10 minutes for the plates to be cleared. When the plates was cleared they left two on the side of the table which it took an extra 5 minutes to come back and clear the plates to which the waitress asked if it was okay to take the plates away even though they had started to clear the table. After they had done this we then waited another 15 minutes to which one of the guests then went up to pay even though we was waiting for a desert menu which never got brought to us or even asked if we would like to see this menu. The two young girls just stood by the bar chatting. Like I said the food was fabulous and I am going to complement the chief but the two young girls running the restaurant the table service was shocking.

Really tasty, although be warned, the curry is very hot!
Cocktails were ok, although missing key ingredients.
Great atmosphere and wonderful staff.