Hansom Taxis

I have been using Hansom Taxis for a few months now and I must say that I am highly impressed with the level of service that they deliver.
The booking staff - the lady who works in the office is absolutely brilliant, she is always precise with timing and never lets me down.
The drivers - the cars are always clean, they are polite and I take my hat off to the female drive who works there in the evenings.
The office - always a very friendly environment and well kept - I still can't believe that its a taxi firm.
I would definitely recommend this taxi company to everyone

DO NOT USE. Terrible service from both the driver and office manager. The driver chose the longer route and after I suggested a shorter route, he argued and said the route doesn't have an impact on the fare (fixed fare). However, this definitely made an impact on my travels. Very bizarre defense. Perhaps the only taxi firm that will not drop you inside the station - they prefer to drop you outside, so that you have to cross the road in the pouring rain. Save your money and use the taxi firm across the road - you'll get there quicker, right outside your desired destination and better service overall! Will not be using again!

Never ever use Hansoms again after my latest experience. After getting off the train I required a taxi and didn't want to wait. So I decided to go to Hansoms. The driver I got I'm not sure where his head was at but it was the worst journey I have ever had, and I use taxis daily! The driver had all the windows open, wouldn't mind but it was minus 1 out and he didn't want to shut the windows, plus I can only describe his driving as incompetence. He kept tapping the brake for no reason, so we was close to bunny hopping all the way, for a 10 minute drive it was the longest journey ever. All that and he still got a £4 tip becouse he couldn't change a tenner, absolutely ridiculous. I DONT RECOMMEND and suggest you wait and order one their are plenty good ones to choose from.

Tried these before and they were ok. However, I booked a cab today about 45 minutes early. The cab didn't arrive so 5 minutes later I called to see where it was to be told that the driver was still at home but they could send one from the office, which would take another 15 minutes. Poor service really, I had to be somewhere so now going to be late. I won't be booking again.

I avoid using taxis as I can generally walk home but the instances of getting back 3am, I just want to get home. Booking the cab online wasn't simple so I booked as a walk-in. Simple, friendly, efficient & not expensive........exactly what one wants

Just got out of a taxi from Leicester to Narborough. Asked for a receipt and the best I get is a dooddle on the back of a card... never again I'd rather walk or catch bus

Edited

I can tell you didn't fall far from the tree.
I never disputed the type of receipt I disputed the info on the back, which if you'd bother reading my review stated was no better than a doodle.... buses do give you a receipt in the form of a ticket or a digital mark if your paying by card.
Anyway I think I've given you enough of my time, have a good night.

I took a taxi from here to literally 3 minutes away to Welford Road, I've got a bad leg so I couldn't walk there, they charged me £6.50 which I think is diabolical!

I would not recommend this taxi firm to anyone. They charged me fixed price of £9.50 for a journey that was not even 1 mile away and lasted no more than 5 mins. They robbed me of my hard earned money. Dont use this firm that ripps people off.