Stone & Wood Shop
20 Cumberland Rd, Edgware, Stanmore HA7 1EL, United Kingdom
3.7
3 reviews
3 comments
HPV7+76 Stanmore, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 10–15
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 10–15
Sunday: Close
However on the day of our delivery I realised the stone was nothing like the sample stone ordered and so sent it back. Whilst I realise it is a natural product I wasn't expecting brown, orange and yellow all over a whitish stone. They agreed that this was a problem.
I was then to discover that the people at the wood shop don't actually know the stone at all and are selling it to you unseen from a supplier. I had to make a very hasty decision on another stone as the tiler and builder were waiting.
I then had another delivery of a different stone which on first impression looked good, although a lot of the corners were chipped. However whilst I was out 18sq m was laid and on returning this white tile, or so I had been led to believe, had big brown splodges all over it that looked like dirty foot prints. So again it all had to be sent back. As well as taken up from the floor.
The Wood and stone shop agreed to give me a refund but said that a lot of the tiles were chipped when returned and so would only reimburse £750 ?!!
It was all very expensive for us as not only did we have to pay for the tiles but also the tiler for his time which was was charged at £98 squ m so was over £2,000
So all in all it cost us £4k for nothing but stress.
We ended up going to D.O.G.A in Chichester who are a wholesale supplier who were just brilliant and cheaper.