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Bud Rescue & Recovery

Bud World, Noke Ln, St Albans AL2 3NY, United Kingdom

Bud Rescue & Recovery
Towing service
4.5
248 reviews
8 comments
Orientation directions
PJCJ+HR St Albans, United Kingdom
+44 20 8868 9988
budrescue.co.uk
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Tuesday: 00–24
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Jaz006
Jaz006278 days ago
We broken down on a busy Saturday on the A1. My sister has mobility issues and cannot stand for long. Stefan quickly came to our rescue and was amazing because we felt scared and vulnerable stood on the hard shoulder. He was friendly and full of chat and kept us on the loud speaker whilst we were being carried a few miles to safety. He liaised with the taxi driver to collect us from a safe place to bring us back home. He was brilliant. Thank you Stefan. Ps, I have brought a new car and we hope you enjoyed your 'thank you' lolly.
Niro Cooke
Niro Cooke339 days ago
There simply aren’t enough stars ⭐️

The team from Bud Rescue were absolutely outstanding right from the outset. Kieron who helped understand the rather unique requirement of recovering a TVR from an underground car park without starting it or even opening the doors!

Brad and Keith where the the guys on the ground who extracted the car with surgical precision, taking incredible care of the car at every single small step. Their passion and commitment to excellence was something beyond my expectations (and my expectations were already quite high).

Both Brad and Keith worked tirelessly to extract this very very low TVR from the parking slot, over speed bumps (without allowing the car to touch/ground - which was very very difficult), they navigated tight corners, undulating surfaces and safely brought the car up the ramps all without even opening the doors! (Only TVR owners could really understand the importance of the doors).

They brought the car to the surface and safely loaded it on to a flatbed to take to the workshop. I am very very grateful to them and say with confidence that without them, it would not have been possible, or the car would have at least sustained quite a lot of damage in the process.
Ina France
Ina France1 year ago
My car broke down and Piotr came to my rescue. He was very knowledgable, gave me some tips about my car and also next steps. He was very helpful and it was a quick turnaround. I would definitely recommend, brilliant service.
John Frew
John Frew1 year ago
I broke down but the AA couldn’t tow me home but Bud rescue came to my rescue. Mark was so polite/ friendly and helpful. He could see I was in a bit state but his experience came through by talking to me and making me feel safe and secure. I asked Mark for his card in case I needed Bud’s service again.
I would recommend this company to anybody who has a car/van/truck or motorcycle problem.
John
Lewis Swain
Lewis Swain1 year ago
Kieran, the mechanic, was helpful, knowledgeable, and friendly. He made sure that I knew what he was doing and why, and had a great can-do attitude.
The experienced use of the skate to take the place of the busted wheel made it a much simpler task for him to winch it onto the truck.
Given the circumstances (having just been involved in a crash), he made what could have been an awful experience a little easier. 10/10
Ian Reeves
Ian Reeves1 year ago
Working as a contractor for a major recovery firm, Bud we're excellent. Having been badly let down and frustrated by the original company I decided to deal with Bud directly. Emma on the phone was positive and as helpful as could be. She promised to do something and actually did it. Lubos the recovery driver was courteous, friendly and very good at his job. I cannot praise my experience with this company highly enough.
Mo Huzair
Mo Huzair2 years ago
They came out quickly and the recovery agent Tony was awesome.
Thoughtful, personable and professional.
He gave a very good image of the business and I was pretty impressed. Professionally I've dealt with thousands of recoveries over 20 years and this was the first time I needed one personally. Top work Tony. Thanks for being such a good bloke
Guy Jackson
Guy Jackson2 years ago
Arrived exactly when they said they would, immediately comforting, friendly, professional service. Cannot thank you enough. Things could have turned nasty if I hadn't had the help when I got it. I will recommend you to everyone. Simply first class , brilliant, thank you so much.
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