Caribbee
270 Upper Tooting Rd, London SW17 0DP, United Kingdom
4.7
315 reviews
8 comments
CRHM+R9 London, United Kingdom
Location reporting
Claim this location
Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 9–18
Caribee provided amazing customer service. My adviser was Tricia who was professional and down to earth.
You have earned a loyal customer!!
Thanks guys you have achieved for me what I thought was impossible and that is without me having to break the bank.
Thanks Edith.
Perfect.
I consulted Robert to request a complete refund because I no longer felt secure in my reservation with Caribbee. Robert decided to charge me £75 in fees and claim that I cancelled the booking rather than Caribbee before he accepted their error as they provided me with inaccurate information. He also termed the BA agent inept. He call them foolish, which was inappropriate as BA is the airline booking our flights to Guyana. I am writing this review to inform everyone of the situation. Call your airline and ask about your tickets if you would rather not take my word for it.
Edited review: As you can see from the review above, I gave Caribbee a very poor rating; however, after speaking with Edith and Robert in person about all of my worries, we both agreed that there had been some misunderstanding regarding the emails I had received with regard to my receipts. I'm happy to report that I kept my reservations with Caribbee after they assured me that everything is secure and gave me printouts of all paper documents.
Met Jason in person today who will finalise my family booking tomorrow.