Flight Centre
42 Upper St, London N1 0PN, United Kingdom
4.3
12 reviews
8 comments
GVMW+X2 London, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–18
Sunday: 11–17
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–18
Sunday: 11–17
I asked for tickets to India for the 16th of November to the 2nd December. I went there twice, first time just to ask, the second to actually book.
The first time I went half of the employees were drinking sparkling wine at the back, while another person was serving me. I founded really strange and disturbing that some of the employees were partying/celebrating during working time.
The second time i went to actually book my flight thinking that everything was going fine. Well, my first flight was booked for the 16th October instead of November! I did’t noticed the mistake straight away as far as I thought a person who is doing this job would not make such a silly mistake. As soon as I realised it, I went back and I was told that they couldn’t do anything a part from rescheduling the flight that costed me 240£.
Well, what to do now, I had to pay. Of course now they where happy as I paid extra and their job was done!
I made a formal complaint but I have never been answered by the customer care that apparently doesn’t actually care about it.
Still after one year nobody has ever replied me not even to check what the hell happened considering that was the manager that booked my flight and such mistake should not happen.
I deeply believe that this is a fraud and I wouldn’t recommend anyone to trust this company, it’s better if you book your holidays by yourself, that is actually what I do now.
(Original)
Biuro Flight Centre znajduje się niedaleko stacji metra Angel w Londynie . Można tu wybrać loty w dowolny zakątek świata .