AlleyCatz

I detest shopping here and feel very angry that it is the only place I can purchase school uniform.
The clothing is badly made (need repair within first week), made of terrible fabrics (scratchy polyester) and poor fitting (always need to pay for alterations).
Added to that it is massively over priced - it's the same quality as say ASDA but up to 10 times the cost. Disgusting that they have a monopoly and charge accordingly.
They do not even stock several items in my daughter's size and refuse to order unless there are 20 children needing her size (she is 5'10" size 14).
The service is horrible, you are swamped with staff asking you if they can help but then they are unable to help and have to go ask the manager.
The fitting rooms are not large enough for an adult and child to fit in meaning there are loads of crying children in their underwear being forced into said uncomfortable clothing.
There are always very young children accompanying their older siblings and there is nothing to distract or occupy them (the stack of tatty old books doesn't cut-it), so they're screaming as well.
Any complaints or queries are answered with "you will have to ask the school, it's nothing to do with us" - wrong, if I am purchasing from you then my contract is with you and it is your responsibility to respond to queries and complaints.
The whole experience is stressful and extremely expensive.

Very disappointed the way they have treated my daughter who recently worked there. After making an error about her rota they sent an e-mail saying her services were no longer required with no explanation. If she needed more training then why did they not help her and explain things. Very badly treated and very unhappy even after speaking to the owner just now.

My daughter and I visited Alley Catz this morning for Hinchley Wood Senior School Uniform. Danielle was excellent, the process was so easy. With the COVID restrictions we couldn't try anything on, but we have come home to find everything fits with the advise we received. My daughter who was apprehensive about her new uniform, cannot wait to wear it. Thank you, Michelle and Sophia Nayee

Got all uniform needed for the new school year. Assistant saw us queueing so opened a new till.

Review for September
I know it has only been two weeks since I left my last review but the Team at AlleyCatz deserve another great review as they got my sons blazer out so quickly, just wanted to say thank you.

Review left in August below
What an amazing company, they got my order to me in the nick of time and even managed to get my sons name on his sports bag. I had left it too late and they got it all done.

Thank you very much.

Nice place for m. Very kind.

The least I can do is leave a review for these wonderful ladies. Helen and all the staff are absolutely amazing in many ways. They are welcoming, kind and extremely helpful. They go out of their way to help find the correct sizes and know their stuff in terms of what is needed for each year group for each school. From the bottom of my heart- thank you so much.

Very helpful and kind personnel. I went in today and got everything my child needs for schooling in one go.