/England/Used car dealer

MD cars

Poplars farm, Old Greens Norton Rd, NN12 8SY, United Kingdom

MD cars
Used car dealer
4.6
25 reviews
8 comments
Orientation directions
4WWF+P2 Towcester, United Kingdom
+44 1327 209053
m-dcars.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
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Claire Fitt
Claire Fitt286 days ago
We travelled from Grantham today to view a vehicle for my partners business. Although the van was not suitable on this occasion purely due to size, we had a really positive experience from the start. We made a call in the morning as we would be travelling some distance, to ensure the van would be available to view. Andy whom we spoke to was polite, friendly and professional on arrival (and when speaking with him on the phone to advise we would be slightly delayed en route.) He took our details and specifications and said he would help look for an alternative so it did not feel a wasted journey at all.
We would be happy to purchase from this business in the future and felt assured of a great service. 👍🏼
JACK WHEATLEY
JACK WHEATLEY1 year ago
Very happy with my Ford ranger I purchased of these. 2 nice guys who was more than happy to let me take my time with my purchase. Sorted out a small issue I had after I got the truck and solved it professionally and fairly. Thanks again guys and all the best 👍🏻
CRAIG CADDY
CRAIG CADDY1 year ago
The guys at MD Cars we’re brilliant! I recently purchased an addition to the fleet in the form of a VW Amarok! The guys were extremely helpful and made everything easy! Including aiding with my train journey to get there! Any businesses looking for a new vehicle won’t be disappointed 😃
Jon Cross
Jon Cross1 year ago
Friendly and professional from viewing my L200 to receiving the invoice. After sales service second to none. Thanks James and Andy
Ian Wawra
Ian Wawra1 year ago
Just acquired a Toyota Aygo
From MD Cars very happy with there service and of course the car James top man !
highly recommend
MD Cars
Alex Gilbert
Alex Gilbert1 year ago
Great to start with extremely helpful, no pressure to buy, very helpful on getting me something I could afford on repayments and even took my old van with no MOT as part deposit (cash brought to get me through a year), was told when i left any issues give us a ring, perfect start left happy.
The van had a strange rattling noise changing gears their garage looked at it couldn't find the issue the van still drove ok so went ahead, (5 months later) the problem was solved when I was driving down the M6 and the engine mount bolt came off, I was towed to quick fit immediately where the van was looked at instantly and the issue was diagnosed and rectified, I called the dealership to see if they would help with the costs due to it being so soon after purchase where I was told they would cover the cost of the bolt but wouldn't help with labour costs, so rather than having a long drawn out convo/argument just paid myself as my van is my livelihood.
1 month after I was driving to a job the heating stopped and a funny odor was coming from the engine red warning light came on and the van started overheating, unable to drive the vehicle called the AA where they thought the headgasket might have gone and towed me to a warrenty approved garage, tried ringing the dealership to see if they would help resolve or help cover the van hire costs where i was told we wont do either of those you will need to go through warranty basically washing there hands of any responsibility and was told that a head gasket can go at anytime like a tyre, had no interest in helping resolve the issue in there words "was the problem there when you collected the vehicle" the chap I was dealing with was extremely rude and aggressive over the phone and simply told me he was sick of going round in circles, currently 3 weeks deep hiring a van and will be nearly 2 grand lighter (after warranties help) once works been started.
Complaint started with finance company waiting on an inspector to look at the problem, no clue how long this will go on for but it's costing me a fortune.
Iv never had any of the above issues with any previous vehicles brought.
Initial customer service perfect, aftercare atrocious and customer service shocking.
Definitely wouldn't recommend or use again, good to see other reviews where people after sale issues were resolved but I guess if your not paying big money you won't be helped thanks for nothing MD CARS
Des wyatt
Des wyatt2 years ago
Had great service from md cars when buying my van good price very tidy vehicles.would definitely recommend them to anyone looking for a van .they soon sorted a small problem I had with the wiper blade and delivered my vehicle back to my home .excellent service
James Griffiths
James Griffiths2 years ago
My experience purchasing a van from James at MD Cars couldn't have been better - They are extremely knowledgeable about the market and the variety of cars/vans they sell. I can confidently say I will be recommending them to anyone in the market for a new van or car.

You get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. Smooth transaction and very helpful staff made the buying experience easy.
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