Blofield Motor Company
3 Yarmouth Rd, Blofield, Norwich NR13 4DS, United Kingdom
4.2
171 reviews
8 comments
JCMP+CJ Blofield, Norwich, UK
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 10–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 10–16
Nice enough people to deal with when you are buying but after sales isn't great.
Selling a £20k + car with hidden issues which they was aware of, when confronted they looked dumbfounded and made an excuse on the spot.
Blue Golf R 10/12/22
The good:
- Friendly staff (Simon, an assistant at the shop, and an engineer who sorted a problem I later had with the vehicle)
- The price was pretty reasonable (£5,500) - mileage was around 74K.
- I was given the keys to have a test drive in my own company
- I never felt a sale was being forced, and there was no 'hey, how about setting up a finance agreement so we can gain more money from you?'
- It was nice and straight forward, and 3 months' warranty was provided
- A good selection of cars
The not as good, hence the withdrawal of one star:
- On my second drive, having just got the car, the engine overheated and I had to get the car recovered back home as the warning lights came on and told me to stop driving immediately. I'd just parted with a lot of money, and feared I'd picked up a dodgy car. However, Simon agreed to take the vehicle back and it was returned to me pretty quickly (5 days). It was a minor issue with the coolant tank and a pipe. However, I did question if the car should have been looked at more closely before being allowed out. On the test drive, the wheel alignment was off, but this is probably normal when cars are sitting unused until sold.
- I've had to replace 3 tyres (due to a lack of tread) and got new alloys due to 2 quickly becoming corroded (the corrosion was there on the front 2 when I bought it, but these quickly got worse over the winter). This isn't to say I was in any way misled, as I had a good look at the car. However, I've had to spend more than I expected, so I'd probably have tried to get it for around £5000 - £5200. I do like the new wheels though.
- No evidence of warranty was provided, so you need to have faith it'll be honoured. Having said this, Simon seemed like a nice and genuine chap.
- I was offered £300 for a trade in on my old 2007 plate Peugeot 307 with leather interior. Not a very valuable car, sure, but I imagine the general trade in offers are below what would be reasonable. But hey, you don't have to take the offer.
Overall, I'd recommend them and would consider buying from them again in the future.