/England/Used car dealer

Pristine Autos

22-36 High St, Houghton Regis, Dunstable LU5 5BJ, United Kingdom

Pristine Autos
Used car dealer
4.8
88 reviews
8 comments
Orientation directions
WF3G+76 Dunstable, United Kingdom
+44 1582 936662
pristineautos.co.uk
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Monday: 10–19
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–19
Sunday: 10–19
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Jacob Robertson
Jacob Robertson1 year ago
Brilliant experience with these guys. I bought a vehicle last year, and misplaced my tax logbook. Phoned up to ask for assistance getting a new copy and Aaron managed to sort it out for me immediately. Whole purchase experience was smooth too :)
Mitul Shah
Mitul Shah1 year ago
Purchased my daughters first car from here and I couldn’t be more pleased with the attention, care and level of high service provided by Aaron and the team. Great experience from the second I walked into the car lot, to when I received the keys. Highly recommend these guys to anyone looking to buy a quality high spec motor at a great price!
Shanze khan
Shanze khan1 year ago
Pristine Autos is one of the most trusted dealerships I have dealt with in past few years. They always exceed expectations with the duty of care they provide. Aaron always goes above and beyond to find the perfect car for me. I will definitely recommend Pristine Autos because they always make the process of buying a car seamless and pain free.
Rajan Johal
Rajan Johal1 year ago
Pristine Autos provide a seamless experience from start to finish. Their sales staff are friendly and have a great product knowledge. You can be skeptical buying cars second hand at times, however Pristine Autos set a exceptional precedent for independent retailers up and down the country
Devram Chavda
Devram Chavda1 year ago
Purchased an Audi A5 from here and the service was great! I spoke to Aaron who showed me the car and let me test drive the car prior to purchase. He answered any questions I had and I am extremely satisfied. The car was delivered at a time convenient for me with all the paperwork and everything I needed. Thanks Aaron for the wonderful service and car!
Jen Pratt
Jen Pratt1 year ago
DO NOT GO HERE!
Absolutely disgusting experience buying a car from here. Awful salesman Aaron.
I’d be in a car accident resulting in my car being written off so needed a new one. Saw a lovely Ford Focus for £2399. Reasonable price. When I looked at it and test drove it it all seemed ok. I was told it had two owners from new and full service history, I was shown the service book when viewing. It had a few scratches and dents and that was that. Aaron told me it was a good car, no problems, I asked for it to be MOT’d so I had peace of mind and it was.
I paid a deposit and then waited for it to be delivered. The day we agreed on it didn’t come. I rang and Aaron said he was too busy and would deliver it the next couple of days. Once again he didn’t show up. I text him asking for the car to be delivered as I needed it for work by this point. He eventually delivered it 8 days late. It was delivered with no service book. Nothing in it. The radio needed a code which he said he would sort and hadn’t.
I had the car for one day when it started going wrong. Sometimes it just wouldn’t start at all and sometimes the engine fault light would come on while driving.
When trying to call and text Aaron about the car going wrong and the radio and service book he wouldn’t answer. Only when I had the car looked at after buying was I told it had a £600 fault with it. I drove to the office and asked his colleague to talk to him. He wasn’t there I was told and would call me. He only called me when I threatened to call the police on him for selling me a faulty car that wasn’t even fit for purpose within 30 days of buying it. He was then absolutely disgusting and told me I didn’t have a leg to stand on and that his receipt said (in very small faint print) no returns, replaces or refunds. He completely diddled me. I’ve emailed him 3 times since to several different email addresses to just get the service book back and have had no replies. I now have a car that I’ve had to pay £600 to fix after just buying it for £2,399. With no service history whatever. All I have is a V5 slip and that’s it. Absolutely disgusting customer service and management. Once again do not buy a car from here. I can only assume that the good reviews here are from family and friends because if you scroll down there’s some that are similar to mine.
Corrupt salesman comes to mine. The money went to his personal account to so I’m sure the tax man would love to know that he’s pocketed it.
YinksTV
YinksTV1 year ago
Extremely professional and very friendly. Couldn't have asked for a better buying experience. Was able to meet my needs efficiently so would definitely recommend. Thanks for such quality service :)
Rachel Cardani
Rachel Cardani1 year ago
I was really pleased with the service I received from Pristine Autos when I bought my last car from them - very professional and fairly priced, good quality cars. Had no issues at all with the car since and it was completely as advertised, so would recommend them as a trustworthy dealer.
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