Roston Park Motors
Unit 1 Trent Rd, Nuneaton CV11 6JU, United Kingdom
4.8
58 reviews
8 comments
GGFR+R7 Nuneaton, United Kingdom
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–16
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–16
Sunday: Close
I won't state the details here, as I feel the need for discretion to save the fella from being bombareded with the same scenario. But basically there was a situation where Paul was willing to go above and beyond what you would expect from any owner of any type of business. I really appreciated this. To be honest, there's a couple of other occasions I can think of where I feel he went the extra mile getting the car into top shape ready for collection.
I would 100% without any doubt what so ever recommend this place to anyone looking for a car.
Top man. Top place.
Edit: Took the car out on the night time of purchase. Came across some unforseen issues - no fault of Roston Park Motors - phoned Paul up straight away the following morning pretty much as soon as the garage opened. He told me to pop in whenever was convenient for myself and he'd sort it. Pulled up and straight away got the issue fixed.
I honestly could not be any happier with the service I've received from the start.
A couple of faults but all in all minor and he kept to his legal duty of being able to go back to the dealer within the first 6 months with any issues and I'm thankful for that. The effort that Paul has put in over the time has been the best I've had from any car dealer and I've had a few
My husband is now saving up and will be going to Paul later in the year for his new car and I have recommended him to family and friends
Thanks Paul for everything you've done to keep my family on the road, I really appreciate it
Before purchasing the car Paul openly informed me of the known concerns he had with the car and informed me of the plan he had in place to ensure these were resolved before I received the car. He did just that to the best of his abilities with a full service and MOT.
Unfortunately for us both a couple of the issues did reappear. I informed Paul of this and he did not hesitate to have the car back off me and did his best to turn it around as quickly as possible once more.
Paul's level of passion to deliver the best possible service is admirable and he will always ensure that he has updated you as much as possible. Even if it is just a whatsapp message when he is able to talk he will always make sure you are kept informed.
I'm sure he will now be happy to see the back of me until my family next requires his services but i definitely will look to return to him again in the future as his selection of cars is incredible and if he hasn't got what you need he will definitely be on the look out for you.
Would highly recommend 👌