Village Vet Brackenbury

They did an excellent job on Cali's neutering. I knew she was in safe hands. They were very efficient from start to end. The Village vets is a very clean environment. They gave clear post op instructions. Scar is clean and healing very well within the time specified. Cali is now feeling no pain and is nearing complete recovery in a few days. Thank you. Cone is off by the way

Our cat is registered at the village vet in brackenbury. We’ve always had quick and helpful service from the staff and vets. Whenever we have had and emergency situation they have very kindly offered to see us in 5 minutes notice. All the vets are knowledgable, kind and look after the animals well. They also offer medication right there so we don’t have to look elsewhere. They have an emergency hospital for any thing serious.

Very quick process to register. The vet I saw was knowledgeable and gave a good overall health check for my cat. Staff members were polite and the service overall was very time efficient. A good local vet practice and recommended. Update 6 years on - still very happy! Thank you!

Very good veterinary services. Kind and well organised. Also has local out of hours. Highly recommended

I was our first visit, and we felt very welcome ,everyone was very nice and polite,my pet didn't feel anxious at all.Thank you.

We have been coming to Village Vet for the past few years for my two cats and dog. They have offered nothing but the best service for my pets when I need their assistance. Recently my dog was ill, my girlfriend and I became concerned calling Village Vet to see if there was anyway he could be squeezed in on the weekend. We were lucky enough to be booked in on the same day to put our minds at ease. They just went above and beyond and for that we are truly grateful!

I really like this vet. They are really accommodating and have fitted me into a full schedule recently to help my cat who needed pain relief urgently. They are very friendly and very gentle with cats, who require a different kind of approach to dogs. In my opinion the value for money they offer is excellent as the fees are fairly standard for a vet but the quality of care is absolutely excellent. So grateful to have a good quality vet so locally.

I have been to this vets a few times, the staff are all very nice people. However my kittens first health check, they missed he had ear mites and fleas, which was not ideal. Mistakes happen, so we came back for our second appointment and they had forgotten to actually book the appointment, so we turned up and nobody was expecting us, a nurse came from her lunch break and made it very clear to me she wasn’t too happy.

Maybe I should have learnt from this, but my baby was booked in to be neutered with them, and I pay for their pet plan which you are tied into for a year. All went well, until we got home, there was something clearly wrong with my little boy so we went back for the post op follow up and they told me he was fine just stressed from the procedure - fast forward a couple of days and it’s the weekend he went downhill and on Sunday evening started bleeding, the emergency vets were very unhelpful and then I was told nobody could see him till the Tuesday - so I did what I could and cleaned him myself and hoped he would be okay. We turn up to the vets on Tuesday morning and again took ages for the nurse to see up atleast 20 mins after the appt was meant to be. 30 seconds or so after taking him in they come out and tell me the incision is healed and he’s better - I was shocked and said really when I left the house this morning it wasn’t, they took him back in and after a while came out and said they were sorry they missed the abscess on him - which is huge I would attach photos but they are not very nice to look at, I don’t understand how this could be missed and also I had phoned them to tell them and ask for advice, so surely there would be notes. I am very concerned how much negligence there has been with my little kitten and am hesitant to return but am stuck on the pet plan so will have to. As I said the staff are lovely people but it is very concerning how many errors have been made when I trusted them with my baby.