Voo Vets

I can not fault the enthusiasm of the staff here, they were friendly. However, I wish they explained exactly what they were doing prior to actually doing it. I have spent quite a bit on testing my bulldog, and still have to now pay out further for more tests to ensure she is a good standard. This vet informed me they do the tests required however do not. After trusting them I am now down quite a bit of money. I feel as if they googled what they believed they needed to do, as after going to a specialised vet who knew what they were talking about the experience received was a lot more reassuring (and half the price). This vet it overpriced and in my opinion not as knowledgeable as they make out.

Great vets, saved the cat again. 7 lives left

This practice is not fit for purpose. Constantly changing vets, no continuity of care, no communication between them, between consultations and clearly working to charge the most possible per visit.

One vet expressed concerns about signs of gum disease in my cat over a year ago, said to keep an eye on it. Incidental finding when doing a routine checkup. So next consultation I had a few months later I asked how are his teeth/gums are doing and, a different vet, of course never see the same one twice, said his gums are fine, don’t worry about it, said they are not sure why their colleague said anything. Quite odd. One vet is concerned, one isn’t. Who do i trust?

Over the next 12 months, 3-5 more vet visits go by since the incidental finding and suddenly they are saying he has severe disease and needs dental surgery. How can it go from no concerns to that? When he’s been seen by vets multiple times in between and supposedly they’ve flagged a concern about teeth in the past. They just never bothered to check, or wanted it to get bad enough so they could intervene in a more lucrative way, neither is a good answer.

I cant check his teeth, I don’t know what I’m looking for, I take him multiple times a year for claw trims and other checks, I had asked about his chewing habits too. They don’t actually care. All they want to do is take your money and judge you for not doing more.

I am ashamed it’s taken me so long to notice the negligent care they provide and I am heartbroken my cat has paid the price. I feel totally used and let down by voo vets.

Do not take your pet here, you cannot trust them or guarantee safe care.

Hayley and Jane make a visit to the vets for animals and owners very worthwhile. They are very informative and helpful regarding the diagnosis and costs of treatment.

Great vets but very rude abrupt receptionist

Would like to thank you for much support when saying good bye to our beloved Todd and thank you for taking care of our Stafford Bella and been so caring towards her

Owner of 2 British bulldogs . Found this vet through bulldog council & could not be happier. Nothing is to much trouble. Special thanks to Hayley & Rachel for looking after Bishop & Grace so well. Terry & Nicola

Absolutely amazing team at Voo Vets Cobham. I found myself in the unfortunate position of needing emergency help for a seriously ill rescue kitten and despite being in partial lockdown because of COVID and not being registered with them, they agreed to see us straight away.

When we arrived, the kitten was unresponsive and his temperature and BP were undetectable. I felt for sure that I was too late. But, the staff performed a miracle that day and quite literally brought him back from the brink and without a doubt saved his life.

The kitten is now living the best life in his new home but without their professionalism and quick actions we certainly wouldn’t have had a happy ending to his story. We will always be grateful for everything they did to help and I wouldn’t hesitate to recommend them to everyone.