Highcroft Referrals

The team were fantastic with our gerbil when he needed surgery.

We were worried that as an 'exotic' species, we'd struggle to find somewhere in Bristol that would be experienced in operating on rodents. After being referred to Highcroft, with an Exotics department, we felt confident that we were in safe hands.

They booked us in really quickly, explained every step of the process so we could make informed decisions, and were really thoughtful and caring for our little guy.

Big thanks to Exotic Animal Nurse Kati.

Amazing staff. Can't thank them enough for the care they gave to my 1 year old dog who needed surgery for a complex fracture. I felt fully informed throughout and was able to phone for advise between appointments. Dealt with my insurance company promptly and were 100% professional. Highly recommended

Honestly the best vets around. They have taken great care of my Frenchie. They may cost more than other places but it's worth it. You and your pets aren't just numbers.

Staff were excellent and very caring unfortunately we had to say goodbye to our 9yr old chihuahua and Emma the vet that was looking after her was caring and you knew she really meant everything she said so the process of saying goodbye was eased a little

My dog gets a bit nervy when visiting the vets,but because the vet was really calm and spent time to get to know her it made her experience good,

Took our dog for surgery where the surgeon and nursing also reception staff were helpful, supportive and caring.

Absolutely outstanding service. From the moment I walked through the door with my poorly boy the staff were amazing, the receptionists were just fantastic and Jon the vet was just wonderful with my boy. I will never forget the kindness that was shown. 5* service from everyone.

Despite having our bunnie put down yesterday the vet was very caring and gave as much time as we needed. Gave a very thorough investigation and options but he was just too poorly. Fully recommend for care and advice