Goddard Veterinary Group, Wanstead Veterinary Hospital

This vet was awful. My dog had a swollen neck and couldn’t eat or drink. She is 10 years old and the vet barely examined her and said it could be a tumour and that it’ll cost £1500 to sedate her and examine her. She wanted a deposit there and then and said the dog may have to be put down. I said I can’t afford that and she changed her tune and said she’ll take a ‘sample’ of the bacteria and give the dog a few injections for £250. I took that option and then got a second opinion somewhere else. I went to Highams park ‘the vet’ and can’t recommend them enough! He did a thorough examination for half the price and said that it’s very unlikely that it’s a tumour! My dog is now on antibiotics and has been eating, drinking and back to her old self! This vet only care about money and pull on your heart strings to bleed your pockets dry!

As per reading reviews, I’ve noticed a pattern with them. I can also say they don’t only neglect animals but also staff. I was very appalled at the way I was treated, especially since being in a critical condition days before my last shift. I was left to fend on my own caring for inpatients, I noticed vets delaying and even forgetting medicines given overnight even though it was not busy at all. I wouldn’t recommend Wanstead as a choice of vet or workplace.

My precious old boy was very happy after his visit to Wanstead Vets ❤️ The lovely vet Iona was very gentle with him during his examination and blood test (he has arthritis). He stayed in the cat friendly hospital area for some monitoring through out the day and came home completely calm and ready for dinner. Thank you

I called desperate for some advice for my dog who lives abroad and has a kidney failure in order to get a second opinion. I got a call back immediately after emailing his results. I am truly so grateful from the bottom of my heart for Mrs. Alina giving me her time, advice and expertise. The kindness, generosity, and care given to me when my dog isn't even a patient of theirs is truly amazing. Incredible service. Thank you .

Unfortunately we recently had to make the difficult decision to put our 13 year old dog to sleep after being diagnosed with liver cancer this year. I called a couple of times and was handled with kindness and sensitivity as decisions were made. We were informed of the costs, being out of hours, and all choices for her care clearly but compassionately.
The vet Adam and all reception staff gave us all the time to cuddle her for a final time , and to say our goodbyes.
They even took the time to send us a condolence card today. Vets and staff have a difficult job keeping everyone's pets cared for, and their owners happy with staff crisis affecting them too. Our experience was faultless.

I took my frenchie to them on Wed night and all of the team were amazing from the reception staff to the managers to the vets, my partner was very visibly upset and was not the calmest and they took him to one side and calmed him down, with regards to out fur baby they saw him straight away kept us up to date and gave us so much advice and help to be able to take him home.

to tip of our visit I had forgot my purse and explained that to the reception and there was no issue they just sent me a invoice

My baby is back to his naughty little self... Thank you x

Georgia our 11yo Weimaraner was taken here out of hours due to vomiting and shaking.
After her overnight stay it turns out she had a rather advanced bowel cancer.

The vets were clear and honest with her prognosis, and expectations were managed.

We used this vet as we were away from home, but the level of service was fantastic.

Hands down the best experience with a vet I've ever had.
They saw my poorly cat Nutmeg within hours of me calling, after seven other practices couldn't fit her in, and I really feel like they went the extra mile for her.
Communication was consistently great while she was an inpatient, and I could tell that they had got to know her personality and were working hard to keep her calm and encourage her to eat. My brother saw how great they were with Nutmeg and is going to start bringing his cats here too.
Every vet who handled Nutmeg was really friendly and reassuring, and they even let her stay an extra night for free when my train was cancelled and I couldn't make it back in time for her discharge appointment. The cats-only section in the waiting room is a bonus too. I now have my best friend back to normal and I can't thank the staff at Goddards enough.