Vets4Pets Leicester Fosse Park

They are a commercial operation and are in it for the money ONLY. Very poor reception skills,rude no smiles and generally have crazy sets of "rules" and double standards eg: badly typed notice saying if your 5 minutes late they won't see your pet yet I had an appointment at 345pm and was kept waiting for 35 minutes ! But that seems to be OK, no apologies. Very very poor customer service. If I could give no stars I would and they still have a badly typed scruffy notice at the bottom of the stairs saying"you are still required to call" before going up the stairs because of covid !! Hello ..covids over stop being so dramatic!

My dog has recently had a tumour removed from her leg the operation went really well and the recovery has been a dream the vet team did an amazing job where she had it removed It is healing so neat and tidy and the care they show after is fantastic. Could never ask for a nicer more reassuring place to take my dog.

I couldnt find a vet so I emailed saying he was ill and they got him seen the next day, he still has a operation booked in on 1st November but feel confident they will look after him with all his needs catered for.staff are lovely.

Our cat has been missing for months because they told the people that found our 10 year old female, nuetered and chipped cat that she is a juvenile un-neutered male without a chip. Months of worrying and heartbreak because they can't even identify a cat. There aren't words for how angry we are. Absolute joke

My dog being very poorly I entered pets at home I and was greeted by a lovely friendly lady.
Upstairs the lady vet went above and beyond. Sonja was absolutely amazing! Very caring, friendly, honest and knowledgeable. This vet certainly knows her profession. Our dog is still under treatment, but he is definitely in very good hands with Sonja.
Thank you so much for all your kindness 💜

My cat had 2 vacinations at a previous vet no problem. This people give her a vacination without explaining to us clearly the side effects just she might get dizzy. A week later my cat becomes so ill that nearly died. The vacinne they gave her Novibac had really bad press but they use it. The cat is so ill that the lady in reception said do not worry for a month. A day later my cat is in immense pain everywhere I call them saying it might be side effects. They want to charge 60 pounds for consultation 122 pounds for bloods they charged 75 pounds for antibiotics that you can buy online for 11 pounds. And another 60 pounds gor a follow up. Anf yes is a side egof their vacine cat has an infection. Manager does not reply to emails. I reported it to the authorities for danger of product. They wanted 400 pounds and it was their fault. A week later manager no reply from the manager. Awful. Two medications cost 75 pounds on line 22 pounds. Rip off playing on people's ignorance

Managed to get an appointment on the same day, nurse was helpful and informative. Reception staff were not very friendly or welcoming.

I found the visit friendly and informative by the vet. The nurse was very good with Charlie too. Receptionists are very friendly and helpful.