Alder Veterinary Practice - Guildford

My cat has been seen a couple of times by Simona. I've found her to be very professional and caring. The communication has been very good - including emails and two phone calls where she has explained blood test results to me and called to answer questions I'd put in an email. She's also very pragmatic about the level of intervention that an aging cat should experience.

I can highly recommended Alder Vet. They have been looing after my cat for almost 2 years. During this time, I had to make few appointments such as, blood test, spay or vaccine. Our doctor has been amazing with our Jinxy, they always make me feel like my pet is important to them and not just the next patient in waiting room.

Lovely Receptionist Ladies who always make you feel welcome and answer all the questions via phone or email.

Well today our 3 year old hamster started having breathing difficulties. I called up in a panic as he was suffering, the receptionist was lovely. We weren’t even registered. They told me to take him down. On arrival the vet came straight out. Unfortunately he didn’t make it. The compassion that was given was amazing. They were so lovely, they even done some paw prints for my daughter. With in 30 minutes of me calling and getting there our sweet boy was on his final journey home. I can’t thank you enough for being so lovely. It’s made a huge difference. I felt silly it being a hamster but nothing was to much trouble. Thank you again for being so lovely and professional, and caring about something so small ❤️

Brilliant vets, we have quite a lot of animals. Everything from Chameleons to wild cats! They are good because they have reasonable appointment times and a good pool of knowledge. Colin who deals with the exotic animals is fantastic, always gives us good advice on habitats etc. you can see it’s a passion and not just a job. Prices are reasonable and parking is good. They also have referred a few issues for us to other vets when they were unable to help with specialist issues which was very honest and transparent. Ultimately saving the life of one of our reptiles.

My cat had been very unwell (she's elderly).I made an appointment but got they day wrong. The receptionist went above and beyond to see if a vet could fit us in that day and was very kind.
The vet who treated my cat was lovely and very gentle with her.She was very thorough and explained everything really well.
I highly recommend Alders Vets .

Had to take my elderly cat to go to sleep today and I must say Alders and particularly Colin the vet were wonderful. We were not rushed at all and they explained everything so well. I cuddled my sedated cat until she went to sleep in my arms. So dignified and calm. Thank you!

Highly recommend Scarlett for exotic pets, she is extremely knowledgeable and treats my pets with the upmost respect and care. She has been absolutely fantastic with my gerbils and rats with their tumours and respiratory infections. Wouldn’t see anyone else! 😊

Just been in with my elderly neibour and her 18 year old cat which unfortunately had to be put to sleep. The vets and staff are very understanding and eased my neibours fears and worries. They are very caring and professional and I would recommend them to anyone. Lovely large waiting area separate areas for cats and dogs with cubicles and plenty of free parking. 5*****