Chess Vets in Rickmansworth

Always been happy with the treatment our dogs have had here.
Edit - all the staff today have been wonderful, on one of the most difficult of all the days.

They are always delayed and therefore you are kept waiting in the waiting room for ages without any explanation. As the owner of a nervous dog this causes a huge amount of stress for the animal which could be easily avoided.

AVOID at all costs. An absolute disgrace of a vet. My 21 year old Jack Russell is in the last month or two of his life and they refused him medication unless I put the old boy through the trauma of bringing him in. A PROFIT BEFORE PAIN ORGANISATION. Not a caring profession at all. Extremely rude receptionist with appalling attitude.

Chess Vets have been looking after our pets for over five years now, they are so friendly, helpful and caring. I can honestly say they are the best Vets we have been with. Pickle thinks so too!

The vets and nurses are lovely and most of the ladies at reception are nice with one exception. Was forced to wear a mask and had one thrown at me despite saying I'm exempt. This was also after the rule changed when you didn't have to wear masks anywhere else. Other than this the vets is reasonably priced and good

Second to none. Fabulous reception staff, calm clean environment, superb vets (Keri and Judi my favs)

Very happy to have found this vet clinic when we moved here a few months ago. Every interaction we have had has been a positive experience. I recommend this vet because I truly believe they put the well being of my dog first without trying to push unnecessary treatments. They are polite courteous and make the whole process seamless and transparent. I always feel very confident with their assessment. Thankyou!

I personally would not recommend this practice.
I felt the service they provided was purely focused on financial gain!
They treated my dog for a cancer tumour, but fortunately for me she was covered by an insurance policy. This I feel only encouraged the practice to increase the costs unnecessarily. They were very quick and keen to take payment but not too hot on returning calls or giving updates on the operation.
Each time I had an appointment I had to deal with a different Vet/ Nurse. Which I feel took away that personal and caring approach.
My overall view is that this practice is now owned and controlled by a big international company that dose not care for its clients as much as it does for it's profits!