Horsebridge Veterinary Practice
Veterinary Practice, Lower Horsebridge, Hailsham BN27 4DH, United Kingdom
4.6
159 reviews
8 comments
V6JR+6X Hailsham, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
First off, I took 3 cats in to be spaid/neutered. The female cat I took in needed a checkup and she was absolutely petrified when she saw the vet who operated on her. This is a cat who isn't afraid of anything, so I just left then and there since she was okay.
They also charged me for the remainder of a relatives vet bill, which to their credit they did offer to refund it but ultimately it was pointless to do. I don't know how they managed that but instead of my bill being a reasonable amount, it eas eye watering. The admin there isn't great by the looks of it.
They also tried telling me my female cat needed about £600 worth if surgery which when I went to Pets At Home in Eastbourne they laughed and said they were having me on.
The ONLY upside to it is the quality of work itself is good. The stitches on my female cat were done properly and they didn't need pain relief for very long. So from that perspective they are decent and have earned slightly better than a 1 star review.
Certainly will not be going back there however with the treatment both myself and the cats had. Would not recommend.
After a very bad experience at Companion Care, this practice has restored my faith in Vets and is very for the animals and not the money.
We can't thank you all enough!