Montblanc

Part of luxury shopping is the attention to details that you get from the staff to ensure that your experience at the boutique is extraordinary and that you leave the store with an incandescent glow from having purchased that special item. I have heard of this kind of shopping experience before but I never got to truly experience until my husband and I decided to go to this Montblanc boutique on Bond Street.
Staff here are excellent, polite, and courteous and believe me, I've been to many luxury boutiques and this one, so far, is the one to beat.

Upon entering, we were greeted by Salman. I have been wanting to own a Montblanc fountain pen for sometime now and prior to this visit, I only have a vintage Montblanc meisterstruck from the 80s, which isn't terrible but I wanted to see what the store had to offer. I have only been exposed to Japanese fountain pens until this visit so I walked in with a blank canvas though I was aware of their many special collections. Salman basically gave my husband and I the VIP tour and it was amazing!!! I originally thought I was going to get the a pen with Le Petit Prince...resin barrel and all. Salman not only had me try the different non-fountain pen range, but he made sure we find the perfect fountain pen nib that would best suit the size of my hand and how I write. I told Salman that we were celebrating our honeymoon and so he got us a bottle of champagne to celebrate as we tried on all the different nibs that Montblanc had to offer. Upon Salman retrieving the champagne glasses, he happened to see something that he knew would interest me. DUN DUN DUN, the limited edition 1901 Walt Disney Fountain pen. I'm a BIG Disney fan so...the story practically ends here. Not only that, he gave us two inks and a Walt Disney notebook ON THE HOUSE. It was fabulous. Salman was amazing throughout this experience and this Montblanc visit was one of the best luxury shopping experience thus far. Thank you Salman for such a great walk-through, and an amazing pen shopping experience!!!! FYI, this boutique is the biggest one in the UK. If you're a serious pen aficionado and you want to try a Montblanc fountain pen, you cannot go wrong with this store. I plan on visiting again whenever I'm in London. Cheers!

Obviously somewhere to go for great writing instruments but it’s the staff that make the difference. Very helpful and expert. Their software however is a pain. Very clunky process to get a pen service.

Wonderful service from Daniel in getting my pen engraved. It was returned very quickly, beautifully done and he kept me posted at all stages. Thank you

The engraving took longer than estimated. Not an issue for me as I wasn't in a hurry but better plan ahead if you have a deadline.

Poor service, definately the worst montblanc shop I have ever been too.

Looked to buy a pen for over £700. The sales assistant took the display pen downstairs and returned 10 min later with "the display pen" and "the new one in the box". He put the box down and returned the "display pen" to the display case. The "new pen in the box" was warm and full of fingerprints. This was clearly the display pen, which he had switched over with the new pen. Watch them as this seemed a little dishonest. As you can imagine I bought the pen elsewhere

We found Carlos absolutely amazing and it was a pleasure to be served by him. Outstanding service as always.

Great place for your fountain pen and other needs. Excellent service by the most friendly staff including Adeel, and Carol who will go out of her way to find items for you. No pressure selling but always a joy to look at the latest artisan pieces. One day, I say, when I win the lottery!