The Star
33 Luton Rd, Chalton, Luton LU4 9UJ, United Kingdom
3.9
826 reviews
8 comments
WFHX+3M Luton, United Kingdom
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Monday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
The combination this week of a new menu and greedy management seems to have overwhelmed the chefs and the serving staff.
It started badly with the incredibly sarcastic elderly lady behind the bar, she has her act down to a tee and seems quite proud how she insults people disguised as politeness.
After ordering, and waiting, and waiting, and witnessing people complaining and returning cold and substandard food, we finally got ours after 1hour and 20 mins.
Unfortunately my partners food was cremated, but chef had been smart and put the less burnt side upwards! Crafty!
My partner sent this back and the same plate returned with hot (scraped) chicken but alas freezing cold everything else.
During this cold dish return I myself started to rearrange my badly presented plate of food and tuck in.
After moving my eggs I discovered a lovely plump and hopefully dead adult fly.
Obviously this was he last straw, and after trying to get a response from the lazy and morose bar staff we finally got the assistant manager to attend and offer to waive the ‘food’ bill.
We are disappointed, we eat here every week, to be served ‘food’ like this, be treated like this by the staff (who, bar a cpl) are there to take a wage and nothing else, is bad in my eyes.