TSB Bank

Absolutely awful!

The staff were very helpful when we went in on a Saturday. Saved us a 16 mile round trip to visit our own bank in Preston. Thank you.

The bank has both external and internal cash machines. You can pay utility bills via staff or a specially designed ATM that reads cheques. The whole bank has had major changes and redecorations. It's had a major physical revisions. There are no multiple staff behind glass partitions as before. They keep the doors open and some wear masks. The inside is flat, so wheelchair users have easy access in the bank. This bank was used to arrange power of attorney over my father's affairs and although it wasn't all done by this bank, they definitely aided us complete this with a solicitor.

Doesn't matter what time I phone the bank no one answered the phone 😒

Very understanding and helpful bank staff who will guide customers with hidden disabilities. I am extremely impressed and would highly recommend this bank.