NatWest
Portland Square, Sutton-in-Ashfield NG17 1BA, United Kingdom
4.1
18 reviews
8 comments
4PGQ+6J Sutton-in-Ashfield, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 10–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 10–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
GO TO NATWEST WEBSITE FOR ACCURATE TIMES
All I wanted was a simple transfer between accounts
They refused to do this stating I would incur charges, I assured them that I wouldn't but they still insisted I would and stated that they would not and could not do it in branch even after I told them I'd take a chance on the charges (knowing all along that I would not have any penalties)
The only thing they would offer was a card with a customer service contact.
On returning home I called the number and surprise surprise it could have been done in branch the guy in customer service was excellent (unlike the one in branch) and sorted the transfer out with no fuss
Just as a final note the young man in branch was also very rude and condescending when I advised that I didn't trust the natwest app
If it wasn't for the excellent customer service I received from the call center I would be switching my account
I will not be using this branch again
Final footnote
I didn't rec any penalty charges
Always coming out with NPC answers. Can tell she believes in voting and watches TV. Indoctrinated. Try and see another person if you can.
They’re never awkward when illusional money comes their way. They soon put their hands out and grab it. No wonder they’re all corrupt.
Illusional money does something to the mind. Stop making it your God.