Lloyds Bank

Awful! Lloyds will let a merchant charge your credit/debit card without your permission - even if you have it in writing that the merchant is not authorised to use your card! And when you go through the process of getting it charged back - Lloyds will side with VISA and the merchant rather than with their valued customer!

A truly shocking revelation that you as the card holder are not the only one that can stipulate when, where and how your card - and your account - is charged!

Savers and businesses beware!

Absolutly fantastic, i had a full blown panick attack because my card was denied even tho i had fund in, the branch manager sat down with me and help me with my problem thank you so much.

Because I leaked some information, I went to the bank to inquire. I met Share H and I was very satisfied with the serious service and his attitude. thank you ！

I found the staff there lack the basic customer service, they don’t have even the basic knowledge to sit down behind those chairs and work for big name bank.. really disappointed and would not recommend. Steer clear and definitely staff training is a concern!

Helpful good service

Quick, easy and painless to give them money!!!!

Age and disability discrimination is rife in this toxic place. I withdrew all of my money from this bank, yesterday.

The manager, Doug Howie, took my card and refused to give me my money.
Some fat boy advisor refused to serve me, then served people behind me.
The old woman with the thatch-roofed hair and glasses is a very ignorant, jealous woman. She refused to let me sit at the counter but went to another lady sat down and weary, like me, away from the till.

Mr. Wayne Upgood, was the only one who was kind, polite, helpful and respectful.

40 years a customer and I wouldn't bank with them again, ever!

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54 years now with lloyds bank.
Enjoyed every minute.
Always friendly staff. And always ready to help with any problems