TSB Bank

Very friendly helpful staff. Nice to talk to people who actually show an interest.

tsb is the worst stupid pathetic bank ever to go with they sent e a cash card instead of a visa debit card and i didn't agree with this so there in big trouble.

Really lovely staff. Friendly and helpful. Short ques - normally no ques.

Very nice staff. Went there and asked for open an account. They book the appointment for next day (while in other banks have to wait one month). While I had the appointment he offer coffee. Very helpful and smiley workers! The most welcome bank que I have been in Cambridge.

So rude and unhelpful !!!!! The worst bank staff ever.. I wanted to invest money and open an account with them for the first time... Their attitude blew me away .... So rude, impolite
questioning everything and unwilling to help to your face.. You are offering solutions and all they know is NO and no help whatsoever .. I would strongly urge the management to hire new staff for the Cambridge brach ... Unacceptable.. So disappointing...

I've never had problems with staff before apart from one who always seems very Cavalier, doesn't seem to know what he's doing and he's rude but today was last straw, I won't go into details but I actually had to complain to the manager, while I was complaining I could see him smirking and I mentioned this to the manager and obviously his face changed back when manager looked at him.
While on the subject of this rude guy why is it that all the staff are dressed well but this person is allowed to wear a Crucifix earring which I find offensive and no jacket he looks very unprofessional and I would say a embarrassment to the company.

Please don’t waste your time! The most unorganised unhelpful bunch of people I have ever come across. They haven’t got a clue what they’re doing. I’ve tried 3 times to open a new account for my daughter. I shall be going to another bank now.

Stuff of the bank are very very helpful and friendly .