Lloyds Bank

Excellent service and there are humans to speak to. Most necessary for foreign exchange transfers. Nigel Bolitho

I wish I could give Lloyd's bank zero stars. The most unhelpful and unfriendly bank I've ever had the displeasure of trying to interact with. Avoid if at all possible, there are plenty of other English banks who will work much harder for your custom.

So slow.mostly one person serve to people .they dont care how many people eaiting to serve.

Please do not use this brand if you have time. People working at this branch are not happy and they have ethnic stereotypes to people. The do not try to listing customer problem in their second senteses "unfortunately, it is our policy etc." They behave like a robot and it is not acceptable!

The ATM inside only dispenses £5 notes and limits you to £200 at a time. The ATM outside rejected my card. Not a very functional BANK

Should stay open longer, at least until 5.00pm and should be open on Saturdays, try to be accessible! Only Lloyd’s bank north of the city!

Absolutely disgusting customer service! Could not give me a reason as to why they couldn’t complete a simple task for me. Even though Lloyds telephone banking customer service said they could!! Outright refused not a word of apology from cashier or branch manager. Just plain rude and arrogant.

From the get go as soon as you enter this place not hello, smile nothing. Very robotic, all available staff just sitting behind screens! I will be avoiding this branch in future and use the city centre branch instead.

Totally unfamliar with service, bad attitude, no customer care at all. Left the branch with bad mood. Don't come to this branch!!!