Attijariwafa Bank

I visited one time the bank, I met Mr Omar sussi, Then I never need to move from my house to make banking's operations.
It is an excellent customer service. I appreciate it .
Thank you,

I chose Attijariwafa bank because of its great reputation worldwide. The service was fantastic , definitely more than what I expected. The employees are fluent in both Arabic and English .
My experience with this bank was more than wonderful thanks to Mr Omar Soussi and Miss Maria Cherquaoui.
They showed me a high level of professionalism and customer service .
I highly recommend attijariwafa bank

Hi, I just spoke to one of your colleague from the branch here in London and I can surely say how friendly and professional he was. He answered all of my questions in a very friendly manner. It's amazing to see such a great customer service. Thank you

Absolutely brilliant service and was all sorted in no time in London. Brother Omar was extremely helpful and liased with offices in Morroco and sorted it all for me without any hassle.

The worst customer service I’ve ever received ! Do not use !!!

We sent a deposit to our wedding venue in Morocco in June, over £500 . Turned out the details the venue gave us were slightly wrong; we contacted the bank in Morocco who said it went to their main account, and if western union asked for the payment back, they would return the funds. Western union do not do this.

We contacted western union several times asking for them to simply email to reclaim the payment , but they refused to do this as it’s against their rules!

Because of this we have lost almost £500 as the bank who have had the money since June 2022 still haven’t helped us!

Many thanks to the Attijariwafa bank team, who took the time to facilitate all my banking transactions with great proficiency. It’s a pleasure to have such a good example of hard working, polite and dedicated members in Attijariwafa bank.

Honestly Attijari is number one when it comes to customer services lovely and very helpful staff Rabia , Omar …
Exchange rate is the best really happy with my experiences well done and keep up the good work

If there is a less than one star option I could have gone for it . Not recommended at all as my mum sent money to a family member and we checked after two weeks realising that the money didn't go yet .she called
them and they told her to come and do the transaction again then but yet AGAIN they did not send, and is yet not arrived as I'm writing this complaint . This is not professional at all and we also noticed that they opened another account on my mom's name WHITEOUT HER PERMISSION and we here don't even know if it's closed yet or they didn't even bother