Absolutely 5 star service, my husband and I spent a morning walking the hills arrived at Bank house around 3.30 sun shining garden beautiful and lovely lovely service from start to evening meal, we cannot fault the service the food was absolutely 5 star , I had rib eye steak and pepper sauce , well all I can say is try it !!! Our experience of bank house is can't wait to come back, also if you want the best ever view of the Malvern hills ask for room ... 127, or 129 omg the views are breath taking x
Gail O'Malley
Lovely coffee and cake this morning with my daughter, baby granddaughter and two friends. Sat on two huge sofas near a sunny window. Made to feel very welcome and good Covid 19 procedures in place too. Staff were very friendly and professional.
CoachEd2 years ago
From start to finish the experience has been phenomenal. Many hospitality venues struggle with customer service. But they've nailed it here. Every member of staff was polite, helpful and everyone no matter who they were spoke to us. Food was excellent, spa was amazing and the room was incredibly comfortable. We also felt so safe here with all the COVID measures that they'd put in place. We'll be back again! Thank you to the team at Bank House...
Scott Dhar2 years ago
The staff here are amazing. Couldn't praise them more. Also great vegan options for dinner even with a limited menu. Would definitely stay here again.
Many hospitality venues struggle with customer service. But they've nailed it here. Every member of staff was polite, helpful and everyone no matter who they were spoke to us.
Food was excellent, spa was amazing and the room was incredibly comfortable.
We also felt so safe here with all the COVID measures that they'd put in place.
We'll be back again! Thank you to the team at Bank House...
Also great vegan options for dinner even with a limited menu.
Would definitely stay here again.