HSBC

Absolutely shocking went in there to get something sorted and they said got know one to see me they said try later in the week but couldn’t Evan book me an appointment I take it because it was about a ppi claim against the bank

Failing apart looking branch, service takes forever. Do yourself a favour and bank with someone else

I have used them for years and have found them very helpful

Popped into the Cannock branch this week, fully prepared with every document I could find for a fight to get my replacement bank card and I couldn’t have been more delighted with the experience! I was met by a super friendly gentlemen who was able to sort what I needed straight away and then even showed me how to use the banking app to pay in a cheque. It was so lovely to just walk into a branch and be dealt with by a friendly member of staff!

I've found the staff very helpful and perlite and when i have had a problem thay have sorted it out for me on the same day.

Visited again today 25 November and very helpful friendly staff. Also they all looked much smarter albeit they are still having to wear the fleece jackets! Much improved from our previous visit

Had to go back to the bank due to a mistake they made! Not the first time either. Have to say the women working in there looked unkempt. Grey cheap fleece jackets, scruffy trousers and trainers. Also very untidy hair. Whilst this won't affect their work they don't look professional and certainly not what you would expect from a bank! The bank has also done away with serving desks which has made things difficult for a lot of people.

They no longer accept cash!!!. Will be opening an account with the Post Office. As they are still in the real world 🌎. Not everyone has a digital footprint.