NatWest

Ridiculous opening times. Practical for the retired and unemployed only. God forbid you need to visit the bank without taking a whole day off.

Stood in queue for 20 mins to only find that you need a special queue for transfer of money a sign would really help as I am not a bloody mind reader,very scruffy man with white trainers on looks really unprofessional needs to learn how to talk ti customer

Ridiculous how they do not open Saturdays! What do they expect people who work full time to do? In the week their opening hours are 9.30/10am to 4.30pm. Is everyone who works for NatWest on a part time contract?

Often dont open on time. When you do get in, the wait time is very long due to a lack of staff, who understandably seem quite stressed out as do the customers. Not a pleasant experience.

No cash, can't even get in to pay cheques in and move money about.
Will love it if they bounce dd's. Doors locked

Worst bank I have ever experienced!! No staff, never have change! Long wait times no guidance or help for older individuals!! Just a disaster whoever the manager is here needs to sort it out as it is a disgrace! This is speaking from witnessing this on every single occasion and I have to go to this bank twice to three times a week!! Zero customer service but not really the staffs fault just really bad management of the entire branch it is a busy location so sort it out! Maybe run down the road to metro if you need some training!!

I've been in this branch for 15 minutes and not seen a single member of staff yet. Even in the back, the meeting rooms, the desks, nowhere! Typical the one time i need to talk to a human and there are literally zero in here

Opens at 9.30, arrived at 9.50, told to come back in 15 mins. Came back 10.15, told will have to wait or come back in 15 mins again, back at half past, been sitting here 15 mins again and not sure when I'm getting served. Had to extend parking in car park just to sit in a NatWest on my day off