Barclays Bank

I have nothing negative to say about this bank!

Every single staff was helpful to every person of the bank.

The atmosphere was positive and the family-like feeling I experience every time I enter the bank is like no other.

I enjoy banking with Barclays and the recent refurbishment has make the bank even better than it previously was.

Overall I have only positive things to say about this bank. 👍👍👍

Short bald guy with colourful socks very over zealously told me I was standing too close to customer at counter when I was 1ft away from the 2m floorspacing sticker... He then unbelievably proceeded to stand less than 1m behind vulnerable elderly people using the in branch atm.

Tiny branch in a very dated building that smelt of the 70s, only 1 counter open.

The bank teller lady was polite, pretty much the only good thing from my experience!

I have been having issues with my card for weeks now and everytime I called up to sort it out I could never get through to anyone. I came in branch and I was seen by Naina who sorted my card out quickly while being incredibly kind and friendly. The best customer service I have had in a long time. Zero complaints.

GREAT service received from Harry at the Redhill Branch. The branch was closing and I had problems with a frozen account. Harry was very patient and really stayed behind to help us sort the issue. Thank you!

Never thought I'd give a bank branch a 5 ⭐ review but the staff there were faultless, friendly and solved my problem quickly.

Make sure you make day off to que up in this branch. Spend half day in the bank to do one transaction. There is only one counter for the branch

Counter staff always excellent, but other staff are determined to prevent customers from getting to the counter.

Slow over counter service due to covid how ever seems that the cashier spend have her time having a conversation with the customer rather than just doing there job could benefit with a second lane being open for a speedier service but having saying that the manger is most helpful and willing to go the extra mile