NatWest

Staff are friendly enough but hopeless. My wife went to the branch to add an existing account to her online banking app. Instead of that, they removed all her other accounts from online banking. 2 return visits to branch and phone calls and still not resolved. She now has to re-register for online banking. A simple task gone completely wrong.

Luv it customer service spot on.

Friendly and helpful. Been with them for over 30 years.

Banking hall refurbishment Q3 2021 to a good standard, with more space for social distancing.
Internal ATM dispenses mixture of £10/20 notes while external ATM does have £5s as well.
Good access all areas, with lowered counter to help those with a wheelchair.