Halifax

I've banked with halifax for nearly 20 years. Yet how I've been dealt with when asking for information about my accounts is terrible. On two occassions I wanted to speak to someone in charge and was refused. I'm still waiting for information. This is Unacceptable

Very good service in this branch. Someone was on hand asking how they could help as soon as I walked in. My query was dealt with swiftly by a very polite and helpful lady. Big change from my past experiences with other halifax branches.

Lovely assistant Katie helped me set up on line banking on my iPad. She also taught me some tips on making using my iPad easier. Excellent service Katy I hope you are told about my review.😊

Worst bank in the world 1 cashier open lots stood happy to help well open another till

Still closing at 3pm despite restrictions lifting. When are you going to provide a service to working people that you advertise everywhere? Worst branch and service ever, told me to go 8 miles to nearest branch that’s open after 3 pm ,disgusting, and they tell me they are reduced hours to protect staff and customers! How is that looking after your customers in covid?

Went in at opening time of 0900am to be told counters won't be open for half an hour. What's the point of opening then!!

What a joke never in my life have I had my account frozen over online payment I have passwords and pins so why freeze my account been online for 3hrs still nothing get passed back and forth...not happy had to borrow money....

lengthy and draw not require several phone calls subsequently which were mildly irritating