Santander

Pro: friendly and helpful service.
Con: expect to wait at least 3 weeks for an appointment to open a new account.

The worst bank I know of internet access has changed me 3 times and still does not work

Great customer service (lusm Deborah)

Doesn't have an external cash machine for depositing cheques.
Only open at times I can't make it. Should be open longer hours on weekends

Outstanding customer service! Thank you especially, Deanne, for sorting out my issue. Your thorough advice and support made it a very easy process.

The staff have no clue what processes to follow, had to go in three times to get one task completed. They are just good at talking. Waste a customers time if you have to go in three times when the same task in another bank takes a few minutes to be done. Very disappointed, the staff don't care to ring to inform the customer if they have missed some requirement for there bank which they should know very well. Absolutely waste of time, with a busy can't afford to keep going in just because they didn't know steps in their processes.

Lovely members of staff, the gentleman answered all my questions and gave me a lot of helpful information!!

The lady behind the counter also helped with additional queries in good timing!

Really unhelpful branch. I will make officiall complain to offcom