Halifax

Staff are always very helpful and pleasant to talk to. Paying in via the self serve is easy and quick to use.

Very poor service, only one cashier on long queue, rest of the staff totally oblivious to customers queuing. Very bad....

Waited ten minutes for a woman to ask other people behind me if they were next. When I asked her to please help me as I had been in front she looked unimpressed and told me what I needed would take too long. I said I'd come back tomorrow and she sneered at me - that's the best way to describe her sour face! Perhaps they uphold an ageist policy at this store because she acted sickly sweet to the older customers. Really horrible experience!

Had a fantastic experience at the Witney Halifax store today. Although it was lunchtime, the young lady serving us went out of our way to be helpful and to meet our needs. Thank you so much.

Covid safety measures in place and being marshalled by staff.

Moronic opening hours. I work 9-5 and need to discuss my finances with someone in the branch but you close at 3 and aren't open at all at the weekend. Utterly ridiculous.

Impossible to try & make telephone contact direct with your branch, then when get through it is to find your speaking to someone at the other side of the world and they are not able to answer your query as you need to speak to your local branch...

How is anyone with a job supposed to visit the Halifax branch??