Phoned in advance to see if they had my medication whilst driving. Staff member did not put the phone on hold so I could hear confidential information by pharmacy staff whilst waiting. After 10 minutes still had not had the person notify me whether it was in stock. Managed to get to pharmacy before staff had picked up the phone. When finally served told that the medication was not in stock. Waste of journey.
CROKE PARK278 days ago
This boots Earl’s Court pharmacy has been run down for years! The staff are always rude when you ask for assistance! Even when there’s a long queue they have 1staff member on the till there’s always more staff in the back room. When you bring this to there attention they tell you that you are making trouble.I hope head office read this and consider a training course on customer service otherwise we will see a relocated sign soon -in other words closed down.
Nándor Gergely278 days ago
God-awful pharmacy service, 10 days after receiving a prescription they claim to have not ordered the meds, which I had to ask them personally to do, after waiting in line for 30 minutes. Incompetent, unaccountable and rude staff. Avoid as much as possible.
Adam Whitlock339 days ago
Poorly organised stock. No wonder they couldn't find something which is very common and should be well stocked. Also, it is unclear the pharmacy hours online.
Zef1 year ago
Some convenient range of products but unfortunately very run down. Very odd to see a Boots pharmacy in such bad condition. The pharmacy section has very slow service with only a few people serving customers and despite it having a relatively short queue, it takes over 15 mins just to be served.
Ron HAYNES1 year ago
Interminable wait, disinterested staff and negative atmosphere. They open late, close early and stop for lunch!! (pharmacy). If all the staff were as keen to please as the over zealous security guard who is determined to catch a genuine shoplifter the establishment would be legendary!!
Siciido muse1 year ago
Amy was incredibly welcoming and friendly. I found her in the makeup section. I really appreciated how she made me feel comfortable when helping me pick makeup. Truly kind!
Ng Wei Xuan2 years ago
Sarah was quick to help when there was an issue with my online order. Thank you, cheers!
