Boots

Genuinely, the worst Boots I've visited, selection is awful, and repeatedly never has anything you want, but will surely sell you a wide range of tooth pastes and drinks, though. Just plain ridiculous, especially considering it's directly across a large hospital

Very convenient to have this pharmacy close to my home. I also like that I can have my prescription items delivered here. What's even more amazing, is that the last time I visited, the pharmacist offered to send me a message once my prescription item arrived!! It was so helpful because I was tired from my night shifts and didn't want to keep calling and checking. You know yourself. Thank you. I like the self-check out feature they've added as well. Although I'm disappointed that I cannot find some items there, I'm still grateful for the small changes I see taking place, and for the help of the staff. Continue doing good things, guys. I appreciate you all.

It is awfully slow. Went to grab a prescription. Spent 20 min inside. Literally quicker to go to another place

Appalling service, appalling staff, constantly rotating. Never given medicine on time. Never answer phone, incorrect or incomplete medication frequently given. Been left in withdrawal for days due to medication not being in stock, or not being ready in time, or simply being mislaid. Cold, unhelpful staff. Absolute nightmare! Avoid if possible!

I have a big issue with this store as the employees here are actively pushing customers to use the self check out tills and are hesitant to provide service unless one needs medicaments. This is an issue at multiple levels as the self check out system makes human workforce obsolete and it basically outsources the job of the cashier to customers. As a result of my experience I will never again buy anything at Boots unless they change their policies and assume a human centric approach. High level of customer service and preserving workplaces is more important than chasing profit and 'cost efficiency'. I don't see any reason why I should spend my money at a retailer who expects me to do the job of the cashier for free. If getting proper service from a human employee and preserving work places is considered to be unimportant, Amazon offers a way better alternative.

Boots Fulham.road, never answer their phone, been ringing for 3.days now..and yet no answer. Worst boots branch ever!

Among the staff there is one guy who has ruined all my visits in this branch, he don't understand simple explanations, he don't know what he's talking about, and he has a very bad attitude. Never have I ever experienced a more incompetent "pharmacist".

Depending on the staff member, you might have one who is so helpful and kind to a great extent, while others seem more passive. This boots is not like a larger boots store, and you won't find a wide variety product selection, for example in face and body creams such as Cetaphil. Their pharmaceutical system is not integrated with the rest of boots pharmacies so they won't be able to tell you if a certain prescription med is available at another location, however this might have changed.

From the standpoint of a general quick need for simple necessities and first aid, it's completely fine. I do find it a bit crowded due to how small it is.