Demko-UK Limited
8 Shelburne Rd, London N7 6DL, United Kingdom
5
32 reviews
8 comments
HV4P+VM London, United Kingdom
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: Close
My teen aged daughter has unfortunately fallen very sick and her old short sleigh bed and slats broke of the daily use and change. It might have also been a bit cheap and worn by then. This was THE chance to get her the ultimate comfort with a new bed as she spends about 23h per day in her bed. As I am originally from Austria, living in Australia. I was very familiar with slatted frame systems, whereas in Australia - at least where we are located - it is very common to have a hard, fix, flat base or some kind of not adjustable base and a very high mattress on top doing the job of the slats.
We needed something really good for her back, extended stay in bed and something making her more independent for sitting up.
I looked high and low what to get for my daughter and ended up at Demko system by sheer searching around on the internet, our own experiences and asking around at friends and lying on display models.
The Demko bed / RehaBed slat base is kind of ‘double’, I had never seen something like this before and the latex mattress still a nice thickness. I got really curious.
Then the options for frames and colours Demko offers, the beds looked decently made. We couldn’t look past the sleigh bed.
From the first moment getting in touch with the Demko customer service to discuss options and possibilities, I felt like, yes, we could do it from overseas and even if a problem arose, could solve it.
Every question was answered promptly, almost instantly, I must have tired the poor customer service person out, yet he never failed to stay polite and be constructive and helpful.
As we couldn’t try it personally and I had my eye set on the system -so had my daughter on the sleigh bed look-, we bit the bullet ordering it from overseas and getting it into Australia with a shipping container, through quarantine etc to us.
The paperwork was just coming in and could get filled out as it came, there was nothing we had to consider, it just happened step by step.
Of course what it needs is: time (months) and a tax here and a fee there.
Yet even with the shipping and taxes, the price was only slightly higher than the more and more available different electric bed options in Australia. Probably because they all get shipped in….
and the quality in my opinion is not comparable.
If someone ever built up a flat pack from any furniture house, then you can easily assemble this bed with your left hand.
If something was with the electric motor, was assured could sort it out.
But there was no problem.
It was delivered as told by the delivery company, no damages to the parts, the wood varnish was perfectly even.
I set up the bed with the easiest dowel system and oh my, was the quality of this sleigh bed good, there were so many details, curves, that were even not pictured on images, it was and is gorgeous. I was pleasantly surprised. This was a sleigh bed made with love we had not owned before.
We decided on beech for cheaper wood option than oak, of course the colour got a bit brighter than it would with oak, which is to be expected, we love it.
I clicked the motor in place and no, it did not work straight away and almost panicked, but just had to turn it off and reset, and voila, it worked, the signal flickered, the frame moved.
I was always scared if a bed system in power outage would get stuck in a sitting position and no, there is a battery compartment to bring it back to flat.
We have owned this bed now since 2018 and my daughter’s back pain disappeared! Her doctors are also very impressed and asked details of Demko.
It is also important especially with her medical condition, to know, if the back pain was caused due to prolonged stays in bed or due to her vascular compressions, that cause a lot of other havoc anyway, too.
Also it is very comfortable and working really fine, even I have to sit in her bed with her together at times, no slat has broken even this is surely not mean for that load and not recommended please.
No regrets, absolutely worth it for our best bed ever.
THANK YOU DEMKO!
S.C.
This mattress is incredibly comfortable and supportive at the same time. Plus, it keeps my husband and l cool throughout the night unlike the spring mattress.
In fact, we were so impressed that we bought another mattress for our daughter and will be getting a third one for our other daughter too. The customer service and delivery was also exceptional! Highly recommended.
It was super easy to assemble it, no manual needed, literally took like five minutes. It was a longer process to get the pieces out of the protective packaging.
The quality of the wooden frame is amazing, and the mattress is super comfortable as well.
We have spent a small fortune on this bed, but considering how much time you spend in your bed we think this was a good investment. Every night when we go to sleep we have this feeling how great this bed is.
Our customer service experience was also very positive during the whole process.
Would buy it again 100% and can recommend it to anyone who doesn't mind spending a bit of money on good quality sleeping.