Cheltenham Cycles

I can hardly find the words to describe the excellent customer service, attention to detail , value for money, knowledge and absolute passion for cycling at all levels from all the staff at Cheltenham cycles. I am thoroughly thrilled to bits with the new classic tourer temple traditional steel bike.

A long over due review,
I've used this shop when it was John , Alison and the legend Tim way back in the 90s
My first proper bike a Trek 9800 was brought from John , Cheltenham cycles upgraded it to a 9900 team issue after a warranty query
As the years went buy the bike has morphed and changed but I've always brought my bike back in for service and upgrades
They do such a good job those visits are pretty far apart .
These people are true cyclists , I've never had bad advice or pressure on things I didn't need.
They have a great selection for everyone
you are valued because they're not a mega chain and that shows in all they do.

Called yesterday for a small and inexpensive yet important to me, spare part for my Trek Emonda. Ben, who answered the phone was so helpful. He went above and beyond to assist me to get this part. It was so refreshing to actually deal with such a friendly and helpful member if staff after enquiring elsewhere and getting negative experiences. Well done in securing a future customer simply by doing your job efficiently and politely. I don't normally do reviews but felt I had to. Well done Cheltenham Cycles. If only everyone was so conciencious. Very impressed

I recently purchased a new bike from Cheltenham Cycles. The staff are very friendly and helpful. They really cater for a wide range of different cyclists which is refreshing.

An independent shop that always goes the extra mile to help their customers. Would I recommend them? Yes, every time!
Guaranteed expert knowledge sorted with friendliness! Buying a bike or bike pump it's always the same.

Unbelievably helpful and knowledgeable. They don't encourage you to buy things you don't need and they do a great job. Well deserving of a 5* rating.

Excellent service and knowledge. Helpful and friendly staff.

Bought a brand new Trek bike, bunch of accessories and I could not be happier with the bike or service received. Every member of staff is knowledgeable and passionate about cycling and really know their stuff.
After care is amazing too, highly recommend supporting these guys, they are awesome