Rutland Cycling Histon

I had a fantastic experience at Rutland Cycles in Histon... firstly they ordered in a couple of bikes that I wanted to try, and then were happy when I bought a completely different one. I had a couple of teething problems with the bike, but Kyle and the rest of his team sorted it out for me really easily without any quibbles. Super service! It's such a good shop, my wife and best friend have also now bought bikes from them!

Great customer service. I didn’t get on too well with the road bike I purchased recently. They attempted to adjust it for me but in the end I asked if they could exchange it for a different model and they were more than happy to do this for me. I spent another couple of hours with Dan trying out different models. They even made me a cup of tea while I waited for the workshop to check it over for me. Would definitely recommend this cycle store.

I was extremely impressed with the service I received when I picked up my new Cube gravel bike from the Histon Rutland Cycling store. in addition to the bike, I needed to purchase a number of other items, for which I received excellent advice on. Handover of the bike was also really comprehensive. When I got home the mudguards I purchased were really tricky to fix - another trip back to the Histon store a day later and I again received excellent service from man in the workshop (sorry not sure of name), who could not do enough to help and managed to get the mudguards to fit. Great service all round.

Really impressed with the service. Called them when it was next to impossible to find a bike shop with the parts I thought I'd need, and Kevin's approach over the phone made them the clear choice, even had they not had the parts needed, though fortunately they did. The workshop then carried out superb work on the bike, which now feels better than it did when it was brand new. All this topped off with great advice when I popped in to collect my bike.

Rang up to enquire about a repair (derailleur got ripped off through contact with the spokes ,at speed)
Was asked to bring bike in, knowing stock levels across the world are low - was expecting it to take a while.
They managed to find an appropriate part as well the other bits needed. I rode the bike out 30 minuts later.
Fantastic work, very friendly with humor and professionalism ( Ben and Kevin). Very happy with the service I got. Wouldn't hesitate to use their service again.

Brilliant customer service. I bought a bike back in Sept 2020 and tested out quite a few to get the right one. Fast forward to April 2021 and my new bike is making a funny clicking noise. I took it back into the shop and they checked it, sorted it all out, free of charge, done the same day. Brilliant!

Just visited Rutland cycles in Histon with my Giant road bike as it had a squeak and a few issues. Ben kindly took a look and sorted the issues quickly and efficiently. Amazing service and great customer chat with both Ben and Kevin (I believe I heard him say on the phone) , would highly recommend.

While cycling home from work one of my cleats came loose so I decided to swing by the Rutland Cycling workshop to see if they could fix it. They were very helpful and happy to replace a bolt that had somehow fallen out without charge. I'll definitely be going back next time I need repairs.