Crucial BMX Shop

Hard to fault these guys in ANY way! They are regular traders at regional and National BMX events around the country(as well as their shop). Gary and Maria are so nice to talk, very knowledgeable, plus they always bring plenty of decent stock. Have spoken to their shop staff including Kieran and have always been treated very well by them also. Last weekend I bought a set of TroyLee gloves, then forgot to take them with me! I called the shop the next day and they had found them and kept them for me, then offered to post them to me for free! What an awesome business.

Fantastic people!
The other day I bought some tyres and inner tubes, but apparently they weren't the right combination so the next morning, before sending the order, a staff member called just to make sure it was what I wanted/needed!

Yesterday, ordered some handlebars and then I carried on working on the bike, removing the cranks. As I was changing them I thought the whole bottom bracket could do with changing so I called them to see if they could add them in for next day delivery, they did AND didn't charge extra for the shipping.

Great people all around and definitely recommend them, specially if like me you're an hour away from the nearest BMX shop.

Great service! I had to process my order over phone and on email because I am miles away from any reputable bike stores. They were really helpful, efficient and the bike is fantastic. They answered every question, kept ontop of my order and even assisted with the requirements to ship overseas. Cannot recommend them enough :)

Called on the off chance to get a bottom bracket fitted to my pride and joy bike. Very friendly and knowledgeable, and respectful of my bike. Top marks all round.

Ordered a complete bespoke wheel set from Crucial for my son's racing BMX. Crucial were very helpful and gave sound advise on the most suitable parts for the build. To say my son is happy with the wheels would be an understatement, they looked even better than expected and haven't failed to impress when it comes to performance. Communication with the guys at crucial was top notch throughout and the wheels were delivered exactly when they promised. They even offer a free first wheel service for once the spokes have 'bedded in'. Thanks Crucial for such an impressive service, we will be using you again!

As a bike mechanic I know when I'm speaking to people who know their stuff - and the Crucial gang know their stuff.
As a human being I'm overjoyed when not only does a business invite phone calls, but also answers them, keeps their promises, and goes the extra mile.
Top stuff.

Amazing bmx shop, staff are down to earth and nice. Ben was a diamond took the time to help my boy choose from a selection of bmxs and helmets of my boys choice, which really helped. Definitely a must go to bmx shop 5*

Amazing everyone in there is amazing and so polite