Fully Charged Electric Bike Shop

First thing first : The Bike
I have been looking into GoCycle e-bikes for a long time, never really had commitment cycling until recently, so I decided to choose a GoCycle G4i+.
And it is a GREAT piece of engineering.
It might not go as fast as some of the e-bikes out there, neither it will allow you to use throttle without paddling. But hey, we are talking about bicycles, not electric mopeds (if you want one of those, look elsewhere).
The G4 series bike is super easy to fold and unfold, can be done in under 10 seconds.
Love the DLR with flash function. Love the carbon fibre wheel hubs and the minimalist finish overall.
Electric motor works in silent, but I did manage to get the front wheel spin on a dry day, I thought that was fun.
The auto gear change is great, it does a great job most of the time. however I would hope GoCycle change the gear change from Speed sensing to Paddle torque sensing. Because on some of the flat roads, I wish I could jump to 3rd gear from 1st straight away for speed build up rather than going through every gear. And on some of the roads it automatically change down from 3rd to 2nd when it didn’t need to. This was all caused by the gear change working based on bike’s moving speed. You can manually change the gear too but you can’t override the annoying auto “downshift” if you aren’t going “fast enough”…

Fully Charged : The Shop
Buying experience had been brilliant, it was super easy to navigate around on the website, super easy to select item and place the order.
And I had great customer service experience too. Soon after placing the order, it was nearly 9pm in the evening where I received communication from Max at Fully Charged to confirm my order and sent me a link to introduction video on the GoCycle G4 series. So basically I understood my new bike and know how to appropriately use it before it was delivered.
Communication have been great, I was given notification and update on the bike all the way through and also had follow up email on how my experience with the new bike so far.

I have heard the Fully Charged London show room is great, haven’t been there yet but I will be cycling there for a visit.

I will certainly recommend to everyone who is looking for a bike or e-bike. Fully Charged is definitely the place to look at.

Thank you to all members at Fully Charged for a fantastic experience.

I’m now on my second e-cargo bike purchased from Fully Charged, with a rental bike in between, all to transport children around London. The service from FC has consistently been exceptional. The team is knowledgeable and helpful and the after-sales service has been excellent, including a global product recall which they dealt with sympathetically and effectively. It’s great to see the business grow as more people realise that e-bikes are the future of urban mobility!

I bought a GSD Tern through Fully Charged after having my mind set on a front loading bike. Richards advice was spot on. I needed a bike for work and kids in equal measure.
I am 24hrs into owning it and I can only say that it was the best decision.
30 miles completed. Deliveries completed. School runs completed.
Sales process was smooth. Updates were prompt and complete. Thank you to Richard and all the team.

I Have just bought a new bicycle from Fully Charged. It could not have been a more efficient or enjoyable experience. The knowledge and service provided by the staff, especially Henry could not have been bettered. I now have the best bicycle for what I need. The whole experience was enormous fun, buying a new bike should be fun, and enhance by there being no hassle!. A big thank you to them all, I thoroughly recommend Fully Charged.

I purchased a Go Cycle G3 about 3 years ago. It was stolen back in May 22. Thankfully it was insured. Going about getting a new bike was really simple. Special shout out to Max who talked me through my options and took care of everything for me. These guys are the best in the biz and I couldn’t me more appreciative. I will only ever be using and recommending Fully Charged. 5*

The team is really knowledgeable and helpful, and they have a great selection of bikes. I haven’t really had a bicycle since I was a kid but I wanted to be more active and have something to commute to work with that’s fast, comfortable and good for the environment. I got a beautiful Dutch style Riese & Muller bike last week. I love it!

Bought an E bike from fully charged and have been really impressed with the service. Excellent guidance on which cargo bikes to consider from Richard on my initial appointment, great advice without any pushy sales - great level of knowledge and a clear passion for what he does. Henry gave me a comprehensive handover when I came to pick the bike up... Very happy with the experience and my purchase. Would definitely recommend

Fully Charged is THE Best E-Bike shop in Greater London, and I've been to a few now ...
I cannot big up those guys enough! I would give 10/5 stars if I could.
Super friendly, great advice all the way through, and they won't try and sell you anything that you don't actually need.
I started with going for a test ride - their location is good for this. I asked plenty of questions and got clear and understandable answers that are not too geeky.
They explained very well how to go go through via the cyclescheme and which one they can accept so it made it easier with my employer.
They have a wide range of reliable brands and their shop is also pleasant! It's a bit like E-Bike heaven as far as I'm concerned ...
And they have something for various budgets too!
As I put a deposit down for my bike, they prepared it and it was ready even before I got the Cyclescheme voucher from my work.
Upon collection, the bike was already set up and absolutely FULLY charged so I managed to go on a long ride immediately after picking up my shiny brand new ebike.
They went through the settings and charges with me and showed me how to adjust everything ...
Top marks for their comprehensive and super friendly service all the way.