Sytner Tring BMW
London Road, Cow Roast, Tring HP23 5RE, United Kingdom
4.2
296 reviews
8 comments
Q9MQ+49 Tring, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–17
Sunday: 10–16
They say my car will be delivered in August. Come August 2022, no one calls me. I have to make multiple calls and send multiple emails to my sales person to finally get through after few days of chasing.
Delivery delayed until January 2023.
Come October 2022, they call me the finance quote has gone up by £120 per month. What is the point of paying a deposit, and sign order form if they can change the price any time they like.
The sales person gives me the most disingenuous 'I am sorry' I have ever heard.
On top of that, they now moved the Mini servicing from their Mini showroom to BMW showroom. So I had to wait much longer than previously in their Mini showroom because the BMW showroom has always been much busier.
So somehow, they also managed to ruin my Mini experience.
While I understand that delays happen, especially in the current global economical climate. There is absolutely no excuse for poor customer service and insane price increase for no particular reason.
If you want to buy BMW or Mini, avoid this dealer at all cost. They will waste your time and money.
She was very professional, knew all the answers to my questions, and a pleasure to do business with .
Thanks again. I’m loving my car so much.
I would highly recommend contacting Sytner Tring if you're thinking about buying a BMW.
Jason in sales is very professional and looked after me from the initial telephone call to the collection of my new BMW M8 Convertible. He was very knowledgeable in setting up all the gadgets in my car upon collection. After sales service is also fantastic! Lloyd in servicing is a great guy who completed some warranty work on my car within the timescales and arranged a loan car on short notice.
I would definitely recommend Sytner Tring.